Antwerpen Hyundai Catonsville - Service Center

After oil change advisor said nothing was wrong with my car. Not even 2hrs later my car was inoperable, engine light flashing, couldn’t hardly move. car. Not even 2hrs later my car was inoperable, engine light flashing, couldn’t hardly move. More

Great customer service. I initially had an issue related to the service performed on my car. It turned out to be a mis-understanding on my part and I received a prompt phone call from the customer service to the service performed on my car. It turned out to be a mis-understanding on my part and I received a prompt phone call from the customer service team to look into the issue. The issue was explained and clarified and everything turned out perfect. More

I HAVE BOUGHT 3 VEHICLES FROM THIS DEALERSHIP OVER THE YEARS AND EACH TIME I'VE GOTTEN A GREAT DEAL, ALONG WITH FREE OIL CHANGES AND CONTINUED QUALITY SERVICE. YEARS AND EACH TIME I'VE GOTTEN A GREAT DEAL, ALONG WITH FREE OIL CHANGES AND CONTINUED QUALITY SERVICE. More

I miss your serve writer Sean... He was very good. All of the service people are very good/courteous and friend. I am hoping for some help setting my service schedule in my car. the service people are very good/courteous and friend. I am hoping for some help setting my service schedule in my car. More

I love Antwerpen Hyundai in Catonsville because every time I go there to get maintenance done on my car people there are so nice and professional. I bought my 2018 Hyundai Elantra from there and I do rec time I go there to get maintenance done on my car people there are so nice and professional. I bought my 2018 Hyundai Elantra from there and I do recommend this dealership to anybody who is looking to buy a car. More

I’ve been trying to get my 2020 Tucson in for its first oil change and check up. Jason assisted me in getting it done same day I called as I took a family member to purchase their first vehicle. It was a oil change and check up. Jason assisted me in getting it done same day I called as I took a family member to purchase their first vehicle. It was a great day! Thanks Jason!!! More

Everything went great! I was able to get everything fixed that I needed and the entire process was explained to me every step of the way. that I needed and the entire process was explained to me every step of the way. More

The customer service was terrible. I scheduled an appointment for an oil change with multi-point inspection and factory recall (Hyundai recall number 189) in advance. I arrived on-time I scheduled an appointment for an oil change with multi-point inspection and factory recall (Hyundai recall number 189) in advance. I arrived on-time (actually bit early). They took my car for service 1 hours and 30 minutes after I got there. No one bothered to update me about any progress. I had to ask two times about the expected completion of my service. I had bought a prepaid oil change package from this dealership, but the service adviser did not look properly and gave me the regular charge estimate for the oil change. I pointed out that I had already paid for the oil change package and I should not be charged for this service. She checked and realized I was right, so she told me I wouldn’t be charged. At the end of the service I asked for a multi-point inspection report, her answer was that they did not have paper to give me the report. The time they took to do the oil change, multi-point inspection and perform recall was less than 25 minutes. In between this service adviser approached me stating that my car battery needed replacement, however the service before had tested my battery without any issue. Overall, I feel like I waited far too long, and then was given subpar, rushed service (that may not have been done properly). Now, I must go somewhere else to recheck my car, but this was the only nearby Hyundai authorized dealership. I would not recommend this dealership. More

The service was fast also the co workers were kind , respectful , patient and supporting. This is what you call good service and I will be back again. Thank you stay safe God bless respectful , patient and supporting. This is what you call good service and I will be back again. Thank you stay safe God bless More

The customer service was awesome, I was able to get same day service for a check engine. I was very grateful with my fast service day service for a check engine. I was very grateful with my fast service More