Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center
I was able to get an appointment on the same day that I called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. More
5 Star! What made it 5 star? My customer experience with Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (r Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (repairs, timing, cost, etc) in a timely manner. I had an unexpected warranty issue, and Jason worked efficiently on my behalf to bring about a favorable resolve. My customer service experience with Jason made a good day even better—thank you!! More
I arrived at my appointed time and was given an estimated time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! More
Was waiting 3 hours for a recall when I was told it would only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in for a recall on the same type of vehicle and he job was done within an hour. So when Karen said that to me it was a big slap in the face. I was just highly disappointed. More
I will continue to bring my car in for service. It was easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, ope easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, open and clean! More
I asked for the 7500 work, safety inspection and the car washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a something you provide when getting service done? More
I recieved friendly service from the time i drove up to the service department to the time i left with my car with a piece of mind thank you the service department to the time i left with my car with a piece of mind thank you More
This dealership is excellent never any problems. I give you all 5 stars thank for your wonderful service. Hyundi is my delearship of choice your the best you all 5 stars thank for your wonderful service. Hyundi is my delearship of choice your the best More
JAYLEN Service Dept -provided amazing customer service even as I begin to fuss about a product that I was told I purchased during my last visit not at his fault, turned out he had to do tense research to even as I begin to fuss about a product that I was told I purchased during my last visit not at his fault, turned out he had to do tense research to find the problem and a solution all while keeping me relaxed. More
Antwerpen Hyundai is amazing. Patty in service department was an amazing person with positive attitude I will keep coming back to service my vehicle thank you was an amazing person with positive attitude I will keep coming back to service my vehicle thank you More