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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,215 Reviews

1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center

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September 01, 2020

I was able to get an appointment on the same day that I called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. More

by LPUGH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Sy
September 01, 2020

5 Star! What made it 5 star? My customer experience with Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (r More

by shirl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Advisor-Service Dept (see review)
August 30, 2020

I arrived at my appointed time and was given an estimated time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! More

by colorful.123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Joe in Service Dept and The entire staff that i encountered were awesome!
August 29, 2020

Was waiting 3 hours for a recall when I was told it would only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in More

by NAKIABTS
Recommend Dealer
No
Employees Worked With
Karon Smith
August 28, 2020

I will continue to bring my car in for service. It was easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, ope More

by NTFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Morris, Jason Makpewo, five stars for both
August 28, 2020

I asked for the 7500 work, safety inspection and the car washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a More

by DAVIEB0
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i did not work with any those people
August 27, 2020

I recieved friendly service from the time i drove up to the service department to the time i left with my car with a piece of mind thank you More

by DAWKINSTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service depatment
August 27, 2020

This dealership is excellent never any problems. I give you all 5 stars thank for your wonderful service. Hyundi is my delearship of choice your the best More

by BB56348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

JAYLEN Service Dept -provided amazing customer service even as I begin to fuss about a product that I was told I purchased during my last visit not at his fault, turned out he had to do tense research to More

by LINNELBENTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen. Service Dept
August 26, 2020

Antwerpen Hyundai is amazing. Patty in service department was an amazing person with positive attitude I will keep coming back to service my vehicle thank you More

by RWONDIMAGEGN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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