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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center
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Verified Customer
November 29, 2022
To me it's a great dealership i been dealing with this company sent 2002 .i company sent 2002 .i More
by SIMPSONBETTY585
November 27, 2022
Went in for a service issue notice that I received and to have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has be have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has been performed. I had asked for the 15,000 mi service on prior visit and asked if air and cabin filters were changed and was told they were okay. When I looked at the inspection report when I got home, I noticed that both of the filters were red flagged. I called and they told me to schedule another appt to have filters replaced. Looking at the 15,000 mi service, there is no indication on the invoice of work performed that the battery or cables were serviced. I expect a dealership to complete work as requested or at least have a discussion on what they have omitted. I should not need to do quality control for them. I have no idea where the car was parked for the hours I spent waiting, but the car was covered in bird crap after I paid and was given the keys. More
by forbiznd
Employees Worked With
service dept
November 24, 2022
Service advisor was not knowledgeable and not friendly. No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very unorganized. Very disappointed. More
by alexkhwang
Employees Worked With
Anastasia Marzec
November 20, 2022
I think 3 hours for an oil change needs to be addressed. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. More
by PATHARTING
Employees Worked With
Was using service dept
November 20, 2022
This was quick and well-done service on a Saturday morning. Deona was great at managing the transaction. Thanks, Antwerpen Hyundai service is definitely improving! morning. Deona was great at managing the transaction. Thanks, Antwerpen Hyundai service is definitely improving! More
by JEFF_BLYTH
Employees Worked With
November 19, 2022
Wonderful experience from beginning to end! I am telling everyone who comments on my new car! I am telling everyone who comments on my new car! More
by wsilverdc
November 18, 2022
I didnt have a great experience, my app. was at 10:15, I wait for almost 45min. before someone said my car wasn't ready when i notice it was just sitting. was at 10:15, I wait for almost 45min. before someone said my car wasn't ready when i notice it was just sitting. More
by ROSLYNCARLEST
Employees Worked With
i dont remember is name
