Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center
Sort by
Verified Customer
November 24, 2022
Service advisor was not knowledgeable and not friendly. No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very unorganized. Very disappointed. More
by alexkhwang
Employees Worked With
Anastasia Marzec
November 20, 2022
I think 3 hours for an oil change needs to be addressed. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. More
by PATHARTING
Employees Worked With
Was using service dept
November 20, 2022
This was quick and well-done service on a Saturday morning. Deona was great at managing the transaction. Thanks, Antwerpen Hyundai service is definitely improving! morning. Deona was great at managing the transaction. Thanks, Antwerpen Hyundai service is definitely improving! More
by JEFF_BLYTH
Employees Worked With
November 19, 2022
Wonderful experience from beginning to end! I am telling everyone who comments on my new car! I am telling everyone who comments on my new car! More
by wsilverdc
November 18, 2022
I didnt have a great experience, my app. was at 10:15, I wait for almost 45min. before someone said my car wasn't ready when i notice it was just sitting. was at 10:15, I wait for almost 45min. before someone said my car wasn't ready when i notice it was just sitting. More
by ROSLYNCARLEST
Employees Worked With
i dont remember is name
November 18, 2022
Antwerpen Hyundai made the car buying experience pretty painless. Their staff is friendly, knowledgeable, and professional. painless. Their staff is friendly, knowledgeable, and professional. More
by jlynch999
November 18, 2022
I was disappointed as usual. When I got back to pick up my car after leaving it at 7:30 in the morning and having to pay 26.00 to get to work they had not even touched my car and When I got back to pick up my car after leaving it at 7:30 in the morning and having to pay 26.00 to get to work they had not even touched my car and I did not have another 26:00 for the next day. Thankfully the young man that was working lent me a loner car. Even though I took the car back the next day an got my car I’m not sure the recall was done. I am going to have someone check behind them because I’ve had trouble with them before. I had my car serviced before getting on the road to drive to SC only to learn because my car started to knock that there was no oil in it and the service I got that morning was and oil change. I really don’t trust Antwerpen anymore. More
by SHERYLDL
Employees Worked With
None of the above
