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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,208 Reviews

1,208 Reviews of Antwerpen Hyundai Catonsville - Service Center

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November 24, 2022

Service advisor was not knowledgeable and not friendly. No customer service. He said my car will be ready in 2 hours and he would call me. He did not call me. I had to call him. Service area was very More

by alexkhwang
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Marzec
November 20, 2022

I think 3 hours for an oil change needs to be addressed. It took a month for me to get appointment. Was told there is a technician problem,so I guess that explains the long wait. More

by PATHARTING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was using service dept
Nov 23, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2022

This was quick and well-done service on a Saturday morning. Deona was great at managing the transaction. Thanks, Antwerpen Hyundai service is definitely improving! More

by JEFF_BLYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 19, 2022

Wonderful experience from beginning to end! I am telling everyone who comments on my new car! More

by wsilverdc
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2022

I didnt have a great experience, my app. was at 10:15, I wait for almost 45min. before someone said my car wasn't ready when i notice it was just sitting. More

by ROSLYNCARLEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i dont remember is name
November 18, 2022

Antwerpen Hyundai made the car buying experience pretty painless. Their staff is friendly, knowledgeable, and professional. More

by jlynch999
Recommend Dealer
Yes
Employees Worked With
Roland Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2022

I was disappointed as usual. When I got back to pick up my car after leaving it at 7:30 in the morning and having to pay 26.00 to get to work they had not even touched my car and More

by SHERYLDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
November 16, 2022

Everything was excellent and they was very helpful. Wonderful customer service and very knowledgeable. Awesome!!! More

by mross22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Landon (Service Dept.)
Nov 22, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2022

No communication no call backs for updates took 4 days to get my car done. More

by SKYORTON199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Marzec
November 16, 2022

Great customer service, 5 Hyundai from Ms Linda Chandler. She is a great person and a very smart lady. More

by BULLDAWGSCHOLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

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