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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,215 Reviews

1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center

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April 17, 2025

Good service, personable sales reps and service reps. Fast in fast out would refer anyone to Antwerpen. Thank you More

by evonnersewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Every time I’ve visited this dealership, something has gone wrong — whether it’s poor communication between teams, overworked staff due to constant overbooking, or a complete lack of follow-up. During More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Landon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Tolley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Turgeon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Antwerpen Hyundai Catonsville responded

I truly would like to apologize for the experience that you had to encounter as that is in no way how we would want your experience to be. Please let me know when I can contact you or please contact me so we discuss this further on how I can make sure that neither you nor any other customer of Antwerpen Hyundai has this happen to them. Maurice Mitchell Jr. General Manager 443-636-2293

January 17, 2025

The service was great. The car was ready early. The cost was less than what I was told. More

by Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abid Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I brought my car in, for an appointment, on the Monday before Christmas at 8:30 a.m. The outside mirror on the driver's side was not heating, and the interior lights on the driver's side were not working More

by mbcheatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Hussain
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Forget all the service perks they dangle in front of you when selling you a car. You will NEVER talk to the service department and yes, they will hang up on you. I'm a 3 time Antwerpen buyer and just had to More

by Nancdru3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Tolley
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

very satisfied with the service and attention i got. They went above and beyond to satisfy my wife. More

by d.horowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Melvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Tolley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great Customer Service-Thank you Ellery for keeping me posted on the work required for my vehicle. I have been a loyal customer for over 20 years at Antwerpen Hyundai Catonsville and their staff have alw More

by Lynn Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellery Queen
October 31, 2024

Dropped it off in the morning. Told them work was done by 5. Had it ready at 4:50pm so right on time I suppose haha. No issues. More

by PHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellery Queen
August 12, 2024

Here's how my day went drop my car off at 7 that's 7 in this morning for my 930 appointment first car from 1145pm-0132pm been calling to check on the status of my vehicle. The dealership kept hanging up on More

by AYDAVIS1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abid hussein
July 24, 2024

Horrible service department. No one returns call. Been trying for 2 months to complete the service I need done. Think twice about purchasing a car here More

by Think Twice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
1
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