Antwerpen Hyundai Catonsville

Friendly staff, clean and comfortable waiting area. The wait was a little longer than I expected, but nothing to complain about. wait was a little longer than I expected, but nothing to complain about. More

Service was professional and very attentive explaining what was going on and why the various types of testing was done and at what point I will need to return for follow up with the test for any other car what was going on and why the various types of testing was done and at what point I will need to return for follow up with the test for any other care possibly needed. More

In my opinion this dealership provided me with exactly what I wanted and needed in a vehicle. what I wanted and needed in a vehicle. More

I would not recommend this dealer to anyone unless you want to be deceived, lied to and provided misinformation. My experience with my vehicle will be one I will not forget. I take my car in for an issue want to be deceived, lied to and provided misinformation. My experience with my vehicle will be one I will not forget. I take my car in for an issue they advise me after looking over the car that nothing is wrong with the vehicle. They claimed they diagnosed it and could not find anything. This is after having the car more then a day. When I go to pick the vehicle in the evening. I get the paper work stating they looked over everything and if problem persist it could be a certain part and they recommend doing both sides and was giving a written quote for that figure. So when they bring my car around I see the same issue with the car by this time the service advisor left and I just left the car there . I also noticed a difference in the way the front was going down and I never had an issue with that.The next day they look at the car again and now they say found a leak in suspension and they need to replace something on one side but recommend to replace on both sides. The written quote I was provided im told it was incorrect so the new figure now is almost triple. It went around 1,900 to around 6,000. The question I ask myself is did you really look at my vehicle and diagnose it. How could you not find this problem the first time. So I pick up my car this past Saturday notice the Ecs is showing on the dashboard. I understand that’s part of the suspension but before bringing it into the dealer it was not on but now it is. I don’t if these people can be trusted it sound like they could not figure out the issue and want to replace everything that could lossy be wrong. Over all an awful experience after being quoted one price then totally switching prices and from going to nothing is wrong everything is fine to all of sudden trying to replace everything. I highly recommend if you need service do not come to Antwerpen drive the extra miles to another dealer so you will not be deceived lied to and taking advantage of. More

Lack of communication is frustrating and is the core issue. The follow up has been just as rough. issue. The follow up has been just as rough. More

Demi is the absolute BEST!She went above and beyond for Demi is the absolute BEST! She went above and beyond for me, and helped me every step of the way. She always kept me in the loop of what was going Demi is the absolute BEST! She went above and beyond for me, and helped me every step of the way. She always kept me in the loop of what was going on. More

agent Tyron was very professional polite and patient very good service I recommend this place good service I recommend this place More

Monica was excellent, making sure the specific car we wanted was available and advising what trim levels were coming onto the lot soon. She hooked us up with Roland, who was a great sales person and Ange wanted was available and advising what trim levels were coming onto the lot soon. She hooked us up with Roland, who was a great sales person and Angel in the finance team made the whole process very easy. We got a great deal on a car we love More

Ten out of ten would not recommend due to the wait as well the lack of communication when the car is being returned back to you. Very rushed experienced after waiting three hours for an oil change. No up well the lack of communication when the car is being returned back to you. Very rushed experienced after waiting three hours for an oil change. No updated sticker nor sheet that shows when to return or the window sticker. More

They are always Eager to assist me anytime I bring my Car in for Question or for repairs or any service . I thank them sooo much for all that they do with me because without them I would not have driven off in for Question or for repairs or any service . I thank them sooo much for all that they do with me because without them I would not have driven off the lot with my car as PURCHASED NEW OWNER. THANK YOU ALL SO MUCH More