Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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On 12 April 2022, I made an appointment to have the oil changed and tires rotated on my 2020 Santa Fe. I dropped the car off early in the morning and never received word that it was finished - I had to ca changed and tires rotated on my 2020 Santa Fe. I dropped the car off early in the morning and never received word that it was finished - I had to call them. When I picked it up, I noticed that the tires weren't rotated because one of the rims is scuffed and that tire was still in its original location. I called Antwerpen and they said that I could schedule another appointment to have the tires rotated. I brought the Santa Fe in on 26 April 2022, dropped it off at 7:30 AM, and once again did not get a message when the car was ready. I picked it up late in the day and once again - tires were not rotated. Now I'm wondering if my oil was actually changed. I would have never expected this poor service from a Hyundai dealership. Fortunately, they didn't charge me for the oil change but I'm wondering if they are claiming to do the work and then just pocketing the reimbursement from Hyundai USA. Suffice it to say, I will never go back to Antwerpen Hyundai. More
Salesman Tyrone Melvin was very helpful with helping me find a new car. With the inventory shortage, every dealer I called just said “we don’t have any” but Tyrone went the extra mile to find the car I wa find a new car. With the inventory shortage, every dealer I called just said “we don’t have any” but Tyrone went the extra mile to find the car I was looking for. And the sales manager gave me the price I wanted. Angel, the finance person was wonderful as well. I am totally happy with my new Kona Limited! More
They take care of their customers. I like that they work hard to ensure that the customer is satisfied on any services that they are receiving. I like that they work hard to ensure that the customer is satisfied on any services that they are receiving. More
I would love to provide HONOR in this DEALERSHIP when i go there with a anything they are ALWAYS EAGER AND WILLING TO HELP ME RESOLVE ANYTHING. THEY ARE A FAMILY AND WILLING TO HELP ME WITH ANY MATTER. go there with a anything they are ALWAYS EAGER AND WILLING TO HELP ME RESOLVE ANYTHING. THEY ARE A FAMILY AND WILLING TO HELP ME WITH ANY MATTER. Attention Mr. Maurice Mitchell And Tyrone , Greg and Brenda I must say anytime I have issue whether I go to any one of them They make I am taken care and Must can not forget my Finance person lady she is PHENOMENAL The Entire Team here at this LOCATION IS JUST MORE THAN SALES PERSONS THEY TREAT ME A FAMILY AND THIS LOCATION IS MORE THAN FAMILY ORIENTED I AM SOOO GRATEFUL TO BE A PART OF THEM.... I MUST GIVE PHENOMENAL KUDOS TO THE YOUNG MAN WHO WORKS ON MY CAR IN SERVICE EVERY TIME I CAN SAY HEY I AM NERVOUSE CAN YOU LOOK AT THAT AND HE WILL SAY MS HART YOUR CAR IF JUST FINE....... THANK YOU TO HIM... PLEASE LOOK AT THE PAPERWORK AND SEE HIS NAME CAN NOT REMEMBER HIS NAME BUT HE IS THE ONLY ONE THAT WORKS ON MY CAR IN SERVICE AND MAKES SURE AS 1ST TIME OWNER OF A CAR IN 30 YEARS MY CAR IS DOING WELL...... . THANK YOU ALL SOOO MUCH THIS LOCATION NEED KUDOS ALL ACROSS ANTWERPIN...... THANK YOU ALL More
I scheduled my appointment for a specific repair. Kept my car ALL day only to inform me the part needs to be ordered. But, you knew what needed to be done before I brought my car in. So why would yo Kept my car ALL day only to inform me the part needs to be ordered. But, you knew what needed to be done before I brought my car in. So why would you schedule my appointment if you don't have the part. You knew what needed to be done before I brought my car in. Wasted a whole day thank you More
The sales and finance team at Antwerpen Hyundai are super friendly and helpful. I had everything explained to me clearly and I never felt lost in the process. friendly and helpful. I had everything explained to me clearly and I never felt lost in the process. More
The dealer reached out after receiving an ok rating for an engine service visit and genuinely wanted to make it right. While reaffirming that the review had been with Hyundai and the dealer had done 5 star an engine service visit and genuinely wanted to make it right. While reaffirming that the review had been with Hyundai and the dealer had done 5 star trying to make it work, the way Hyundai designed engine warranty work appeared specifically to not be used. This time Rick nailed it on the head and kept my car in the shop for a few days until all the requirements Hyundai had requested were done and he was comfortable with the process. Thank you for trying to reach out and make this complicated process a bit more human. Highly recommend Antwerpen Hyundai as they so far really seem to care with the outcome, not just the service requested. More
Good experience, knowledgeable workers, fast customer service, friendly workers, great car, definitely recommend will be going back again service, friendly workers, great car, definitely recommend will be going back again More
Sales team (James) helped me secure a hard-to-find brand new Kona EV and put a deposit down on it. Financing team (Yessica) was awesome at helping me understand my warranty options, coverage, and breakdown new Kona EV and put a deposit down on it. Financing team (Yessica) was awesome at helping me understand my warranty options, coverage, and breakdown of charges. Couldn’t have had a better experience with the people at Antwerpen Hyundai. More