Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Patrick Landon is an amazing service advisor. I had a great customer service experience and received great repairs to my car. I look forward to coming back. I had a great customer service experience and received great repairs to my car. I look forward to coming back. More
We are very pleased with customer service, professional courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and delivered our next vehicle. More
This is a review of my visit to Antwerpen Hyundai of Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours la Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours later, due to service staff incompetence (Patrick), the work was still not yet performed and my keys were misplaced, causing added wasted time at the dealership. I had to set up another appt, which required me taking additional work time off, to have repair done correctly and in a timely manner. Eventually, on the 2nd visit, the situation was made right by Matt Martin (Service Manager) and Rick Poppe (Service Advisor). I am awaiting the coupon for a free tank of gas I was promised for my time by the former Service Manager, Chris Murray, who left the Antwerpen organization. Matt Martin took his place, but was out of the office on my 2nd visit for the birth of his child. More
Well all I can say is this dealership is spot on. I loved every minute that I spent in the building. Here is my story: I had a scheduled service appointment for some recalls on my car. Well I also kn I loved every minute that I spent in the building. Here is my story: I had a scheduled service appointment for some recalls on my car. Well I also knew that there was some minor maintenance to my car. I got the courteous text after the work was completed that alerted me to the things that I needed to repair immediately. I knew this was true. Long story short I did not go there to buy a car. I went there to pick up my car that I had left there that morning. I had to have another car but was very unsure of the commitment. I had a great sales person name Anastasia whom I had met weeks prior at a store that we were at. We had a great conversation while we were buying gas. I found out that she worked at Antwerpen. I told her that I may stop by one day. I knew that if was to ever buy another car that I would buy it through her. I had never seen anyone represent their place of work so well she put them on the well deserved pedestal. So on that I day after finding out all that I did on my car. I found my way to Anastasia's desk and just sat down when she looked up she did not greet me with "How may I help you?" she greeted me with "Hey Wanda, you made it. I am so happy to see you" She remembered my name and what car I was driving from the day that we met at that gas station. I was very pleased then the process started. I had so much fun signing my life away :). Every person in that place was kind, courteous, funny, and a joy to work with. There was not one person who did not greet me in passing. They was very engaging with customers and it makes you feel like you are the only one there. The attention given to me was outstanding. I am glad that I stopped by there and I am especially glad that I met that chic named Anastasia, she is one bad manma-jamma. I have told everyone that I can about this dealership if you want to know what teamwork looks like just go check them out More
Tyrone was an excellent salesman. Angel is an amazing finance person. Everyone was so friendly and helpful. Entire experience was quick and easy. Thank you, Antwerpen Hyundai! Angel is an amazing finance person. Everyone was so friendly and helpful. Entire experience was quick and easy. Thank you, Antwerpen Hyundai! More
James was of great help. I called ahead of time to ask him about the car I wanted and he had the car ready for me when I arrived to take it for a test drive. He was friendly I called ahead of time to ask him about the car I wanted and he had the car ready for me when I arrived to take it for a test drive. He was friendly and was able to tell me a lot about the vehicle. More
Ms Linda was great. Very personable, knowledgeable and easy to work with. Awesome experience and great vehicle Very personable, knowledgeable and easy to work with. Awesome experience and great vehicle More
This is the third car I have purchased from them, and it has always been a good experience. But this time was especially nice because my salesperson, James was kind, patient and not high-pressure. He seeme has always been a good experience. But this time was especially nice because my salesperson, James was kind, patient and not high-pressure. He seemed sincerely determined to help me meet my goals. Also, I LOVE my car! More
I came in for an oil change. I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny flui I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny fluids OR put air in my tires. Just raggedy. More
Danuel was our advisor he was patuence abd asjed if we needed help wuth other issues i was eith us the whole time needed help wuth other issues i was eith us the whole time More