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Antwerpen Hyundai Catonsville
Baltimore, MD
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I dropped my car off at 1030am and was told it would take 2 hrs I called back at 2pm because I haven’t heard anything, he said I told him I need it by 330pm which was a lie. My car wasn’t ready until 430pm 2 hrs I called back at 2pm because I haven’t heard anything, he said I told him I need it by 330pm which was a lie. My car wasn’t ready until 430pm. Horrible timing More
I have always been a loyal Hyundai buyer/driver. When my 17-year car was rearended and deemed totaled I knew just where to go without any 2nd thought. The level of 1st and foremost, Empathy, Sincer When my 17-year car was rearended and deemed totaled I knew just where to go without any 2nd thought. The level of 1st and foremost, Empathy, Sincerity and Compassion given throughout this ordeal was Amazing!!! Remember I have not bough a car since 2005. M's Demi (Sales Rep) was Gracious and put me at ease and I think she recognized I was not an easy "Cookie' to deal with (lol) but she did her Job 5***** ++.. The General Manager was Great and the manager as well. The other employees there even though I did not have direct contact with them was pleasant upon approach, it seem like a Family atmosphere there. More
Nice people but the sales people there or even the sales manager are snakes and somehow ended up screwing me over completely. If I had seen what they were up to the deal would not have been completed. Not r manager are snakes and somehow ended up screwing me over completely. If I had seen what they were up to the deal would not have been completed. Not recommending this dealer to anyone or going there ever again. More
Patrick Landon is an amazing service advisor. I had a great customer service experience and received great repairs to my car. I look forward to coming back. I had a great customer service experience and received great repairs to my car. I look forward to coming back. More
We are very pleased with customer service, professional courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and delivered our next vehicle. More