Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great team of people that help you get the best deals in purchasing a vehicle purchasing a vehicle More
Came in with a problem and found out it was more. Walked through with the service manager and we figured out a process. Was super happy with communication and over the top service. Walked through with the service manager and we figured out a process. Was super happy with communication and over the top service. More
They actually had cars available on the lot with a good variety. My agent was great, very helpful understanding all the new technology. He didn't pressure. The Service Dept was very disorganized, causing variety. My agent was great, very helpful understanding all the new technology. He didn't pressure. The Service Dept was very disorganized, causing me to wait an extra 90min. Since I bought the car I hope they are better about service in the future. More
Great team of salesmen, great financial advisor. Service is spectacular and the building is so pleasant Service is spectacular and the building is so pleasant More
At the the end of my service I was presented with a bill. I advised the cashier that I should not have a bill as oil changes are included in my monthly car payment. She proceeded to say there wasn’t anything I advised the cashier that I should not have a bill as oil changes are included in my monthly car payment. She proceeded to say there wasn’t anything she could do about it. She directed me to the service check in area where the gentleman there advised the same and he also stated I only had a specific number of oil changes under the plan. I began to explain if that was the case how come my car payments were still the same. He advised I would need to speak to finance. At this time a young lady working in the service center advised that there was another system that should be looked at. She looked there and found what was needed to correct the bill. The gentleman never apologized. He went got an updated copy of the bill and just handed it to me. It would be ideal that all employees working in the service center understand where and when to utilize the other system to find maintenance plans that are being paid for by customers. I also think Recognizing when an error has been made and showing some sort of empathy to the customer would be a good customer service too. It’s unfortunate that my last two visits to the service center have not been ideal. I have been a Catonsville Hyundai customer since 2008. More
Tyrone Melvin was the best Sales Consultant. He done a good job. Very pleased with the overall transactions. He done a good job. Very pleased with the overall transactions. More
Very professional and very nice people specially our sales representative Demi was really helpful. Thanks sales representative Demi was really helpful. Thanks More
Fixed a mystery problem that another dealership had failed to fix three times. They listened to me, diagnosed the issue, confirmed the diagnosis with a test drive, and fixed the problem quickly. 5 sta failed to fix three times. They listened to me, diagnosed the issue, confirmed the diagnosis with a test drive, and fixed the problem quickly. 5 stars are well deserved! More
A problem with my vehicle was finally resolved. The wait time, however, was quite long. I understand because of the number of customers and the shortage of mechanics. The wait time, however, was quite long. I understand because of the number of customers and the shortage of mechanics. More