Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I purchased my last car from Antwerpen Hyundia 7 or 8 I purchased my last car from Antwerpen Hyundia 7 or 8 years ago. and had a great experience. so i returned the other day and had another great experi I purchased my last car from Antwerpen Hyundia 7 or 8 years ago. and had a great experience. so i returned the other day and had another great experience. on my purchase of a brand new vechile. they were very accommodating in every way possible. i can't thank antwerpen hyundia enough for such a hassle free experience it truly did make my car buying day a wonderful one. many thanks to everyone that made it possible. More
I would very highly recommend Antwerpen Huyndai of Catonsville, Md to any one looking for a new Huyndai. The entire experience was quick easy and very satisfying. I contacted the site via an interne Catonsville, Md to any one looking for a new Huyndai. The entire experience was quick easy and very satisfying. I contacted the site via an internet search and was quickly email by Robert May one of their internet sales manager he gave me a very good priceso I went in and test rove the Sonata and ended up bying it the same day. All the people I worked with in addition to Mr. May were very plesent and dinot make any attempt to push anything on me. I never felt cornered or pushed or as though I was told anything that wasn't abolutly true. Again I am very happy with the whole experience and I love the care as well! I came into this buying experience pretty jadded as the result of a Terrible experience I hade with my last car purchase from RUSSEL Toyota. After the experience I had with Russel Toyota I fully expected to be lied to coerced basically jerked around. I was amazed at how nice and honest everyone was this time at Antwerpen!! Jim Scanlon Ellicott City, MD More
Purchased a new 2011 Sonata in September 2010. Purchased a paint protection plan.Was told by dealership that paint would not be covered in 2011 unless car rusted from the inside out. Found out 3 weeks late a paint protection plan.Was told by dealership that paint would not be covered in 2011 unless car rusted from the inside out. Found out 3 weeks later from a friend who purchased a car from Antwerpen that I did not have the protection that was sold to me.Dealership also divulged some personal information and details about my purchase to my friends including the details of the coverage I actually had. I e-mailed the dealership as well as sent them a certified letter requesting a refund of the $800.00 purchase price. I copied the correspondance to Michael Antwerpen, General Manager and Jeff Glascoe, Sales Manager. They never gave me the courtesy of replying to me. I think they thought I would give up and go away. Had to get Md. Attorney General for refund. Took 5 months.Dealer unresponsive,rude, and uncaring. In my mind this was the classic example of bait and switch. More
I was pleased at how quickly Rob responded to my emails and his willingness to work with me to get the exact car I wanted. I was able to complete most all of the transaction by email thereby minimizi and his willingness to work with me to get the exact car I wanted. I was able to complete most all of the transaction by email thereby minimizing the time I had to spend in the dealership. I was there only about 2 hours. Everything and everyone we dealth with conducting himself/herselp in a totally professional manner. Thanks Lynne G. Water More
Rob May was very responsive to my inquiry to buy a new car and answered every question I had. He did not try to push anything on me and unlike the people at Massey Hyundai did not try the bait and switch car and answered every question I had. He did not try to push anything on me and unlike the people at Massey Hyundai did not try the bait and switch in attempt to get me to buy a more expensive model. More
I just purchased a 2011 Santa Fe this morning, so my review is somewhat limited. I researched the vehicle I was after, send for a quote request that evening to 5 area dealers and Rob was the only salesp review is somewhat limited. I researched the vehicle I was after, send for a quote request that evening to 5 area dealers and Rob was the only salesperson that responded to me, with a quote the next morning. I waited 3 days hoping to receive another quote but didn't receive any. I did receive a lot of emails from the other dealers wanting me to call and come in and talk but that wasn't my request. I requested a quote, and thats what Rob provided, in a timely fashion. Since I only met Rob this morning and took delivery this morning, I can only provide a rating on what I have experienced over the past 5 days and so far it has been pleasureable. More
I had a wonderful experience at Antwerpen Hyundai. I called Rob May (Internet Sales) a week before my purchase asking about the new 2011 Elantras. He told me that he had not received any at the dealers called Rob May (Internet Sales) a week before my purchase asking about the new 2011 Elantras. He told me that he had not received any at the dealership and was not expecting any for 3-4 weeks. Rob called me a week later saying the first 2011 Elantra had arrived. I was fortunate enought to buy the very first 2011 Elantra delivered to Antwerpen Hyundai. Rob May is very professional and easy going. I never felt any pressure to purchase the car. Rob was very patient and instructive as he showed me how to use all of the car's features. The next day I returned for a very minor service call (the radio did not remember the pre-set stations) - Rob was on top of it and had me in the Service Center very quickly. Ricci Sherwood (Finance Manager) handled my financing quickly and professionally. I have been buying vehicles for about 35 years and I would say this is the very best experience I have had at a new car dealership. More
Great service and pleasant overall even though the internet price was a little deceiving... I tried to look up the footnotes but it did not provide details other than must see internet sales manager t internet price was a little deceiving... I tried to look up the footnotes but it did not provide details other than must see internet sales manager to get internet price. Other than that, you can quote me on the following: Rob May, the internet sales manager is an excellent, experienced, and friendly person with whom I would definitely enjoy making future business again. He was informed, easy going and honest. After reading some reviews before heading over to Antwerpen Catonsville, I was a little apprehensive, but meeting Rob was what changed my mind about the dealership as a whole. If you are going to look for a Hyundai, email Rob first, and then go to him for an excellent shopping experience. More
I didn't feel pressured into buying any particular car. I owned a Santa Fe and was happy with that particular car. I had very few mechanical problems and new my next car would be a Hyuandi. The finance pa I owned a Santa Fe and was happy with that particular car. I had very few mechanical problems and new my next car would be a Hyuandi. The finance part of my car buying experience went very smoothly, They didn't keep me waiting and told me immediately that I was approved for the car financing. This can be the part of the car buying experience that can cause any customer anxiety. Mr. Darlington answered all of my questions about my financing package. Overall, this was a great car buying experience. More
I am a very busy person. I did my research online and went to Antwerpen. I ask for the Sales Mgr and Jeff came over and took care of me. I got the Sonata I wanted at a better price then I expected. Mike went to Antwerpen. I ask for the Sales Mgr and Jeff came over and took care of me. I got the Sonata I wanted at a better price then I expected. Mike Antwerpen was at the front desk and was very helpful. He made certain I got the lowest finance rate and explained the extended warranty. I enjoyed buying my Sonata at Antwerpen Hyundai. They are easy to deal with and good people. More