Antwerpen Hyundai Catonsville
Baltimore, MD
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Had an overall very good experienc with the service staff. Had my sunroof installed when they promised.Teh loaner vehicle was brought to me for use immediately and was very satisfactory. staff. Had my sunroof installed when they promised.Teh loaner vehicle was brought to me for use immediately and was very satisfactory. More
I knew what I wanted and Rob delivered it! The experience was pleasant, and did not seem to take hours. I am thrilled with my new car and was glad I chose to drive a few extra miles for that kind experience was pleasant, and did not seem to take hours. I am thrilled with my new car and was glad I chose to drive a few extra miles for that kind of service. thank you! More
My 2010 Sonata which I have only had for 1 year 4 months (20 miles when I bought it) now has rust spots and the service manager is trying to say that it is not obvious to him that it is a paint defect. He s (20 miles when I bought it) now has rust spots and the service manager is trying to say that it is not obvious to him that it is a paint defect. He says the Hyundai rep will have the final say. It has been several weeks and no contact. I have gone in, and I have called twice, to no avail. I am about to write to the corporate offices in California. If that doesn't provide satisfaction, I will be contacting my attorney! More
We purchased a new Elantra and did all our shopping online. Rob May was great dealing with and the price agreed upon was the final cost. No additions at the dealership other than tags, title, and proce online. Rob May was great dealing with and the price agreed upon was the final cost. No additions at the dealership other than tags, title, and processing fee. Great having an honest salesman. More
I had done a decent amount of research before hand, so I knew which vehicle that I wanted. I called ahead, so once I got there everything was ready to go for the test drive. If I had decided to come back knew which vehicle that I wanted. I called ahead, so once I got there everything was ready to go for the test drive. If I had decided to come back at another time to buy then this probably would of been a perfect review. However, after the test drive I decided I would buy the car, which unfortantely this is when time started to slip by a lot faster than I had estimated. I had all the necessary paper work, even a pre-approved auto loan. So, I got to and out of finance fast. This means I went through all the identifying paperwork (with Rob), customer service add-ons (like Dent protection and Lojack sale with Tracy), and then to Finance. For me Finance was a breeze as I had a pre-approved loan, so all Darlington did was see if he could get a better loan deal. Which he did and shaved over a 1% off my loan rate. So, at this point everything is still perfect! However, after doing finance I had to wait almost 30 minutes for some unkown reason (I actually was just standing in the showroom waiting) to drive off with my SUV. More
My ex[erience with Antwerpen Hyundai was great. Rob maid me feel very welcolmed. I like the fact that he did not pressure me and he was very knowledgeable of the vehicle i purchased. I will definitley recom me feel very welcolmed. I like the fact that he did not pressure me and he was very knowledgeable of the vehicle i purchased. I will definitley recommend Antwerpen Hyundai to all my family and friends. Rob was the best..... More
I always feel I get a good deal at Antwerpen Hyundai. I bought an Xg350 there in 2005 and now 2 Sonata GLS PZEV trims there (simultaneously). I will probably continue to buy future cars from the dealershi bought an Xg350 there in 2005 and now 2 Sonata GLS PZEV trims there (simultaneously). I will probably continue to buy future cars from the dealership. More
It was a surprising pleasure to work with Robert May after coming from the Annapolis Hyundai dealership and working with a not so enthusiastic salesman. I was extremely happy with the purchase, and the after coming from the Annapolis Hyundai dealership and working with a not so enthusiastic salesman. I was extremely happy with the purchase, and the fact that Robert took the time to explain everything in detail for me. I would defiantly recommend him in the future! More
Great costumer service, great price, friendly to work with, explained everything clearly, showed me how to work everything on my car before I left the lot, great overall experience! with, explained everything clearly, showed me how to work everything on my car before I left the lot, great overall experience! More
After dealing with several dealerships and their games I found Antwerpen Hyundai on the web.Talked to Rob on the phone having a good feeling afterwards then Drove 2 hours from my home,and when getting there found Antwerpen Hyundai on the web.Talked to Rob on the phone having a good feeling afterwards then Drove 2 hours from my home,and when getting there rob sold us the car for a fair price and no games. More