Antwerpen Hyundai Catonsville

I was quite pleased that I was able to contact my sales person let him know the vehicle I wanted, model, color and options, agree to a sales price and locate the vehicle all before I came to the dealership person let him know the vehicle I wanted, model, color and options, agree to a sales price and locate the vehicle all before I came to the dealership. They did not pressure me with after market options rather simply advised what other options were available and for the ones I was interested in, he (Rob) explained each option in detail to ensure I was making the right decisions. When I met with the business manager to work out the financing she was already prepared with my credit report and had all financing options as soon as I sat down. After the deal was made Rob then took all the time I needed to go over as much detail of the features on my new car, set up Blue Tooth for my phone, explained all the features of the touch screen navigation, radio, blue tooth and much more. He gave more information than my brain could hold so he assured me he is always available for any questions. I wasn't at all surprised with the service I received as this was the 2nd vehicle I've purchased from this dealership (9 years ago), and not the last! More

Good service and quickly done transaction. I got in at 11:30 and after a test drive was back by noon. I was out with my new car before 2pm. 11:30 and after a test drive was back by noon. I was out with my new car before 2pm. More

Everything was great for me at the dealership and Mr. May was very helpful both in person and with the exchange we had through email. Prices were clear cut and I felt I got a good deal. I would send friends was very helpful both in person and with the exchange we had through email. Prices were clear cut and I felt I got a good deal. I would send friends and family here. More

WE were driving by and saw your dealership. We came to look at the cars outside and was appreciative of the fact that Rob came out to greet us and was very pleasant. He did not come on too strong (as som look at the cars outside and was appreciative of the fact that Rob came out to greet us and was very pleasant. He did not come on too strong (as some sales people can be) and let us know he had other Tucsons in the back of the lot. We walked back together as he was very knowledgeable and showed us the different cars in stock. Since we had to go somewhere else we told him we'd be back and asked if he could have one of the cars out front so we could test drive it in an hour. Sure enough it was waiting for us, we drove it, liked it and he made us an offer. He offered us an ok price and worked with us to make us happy with another one. I would highly recommend him as a sales preson to my friends. More

We bought 3 vehicles from kevin kim at antwerpen catonsville hyundai and we were amazed by the customer service we have received from him and we have introduced 3 more friends after we bought our ca catonsville hyundai and we were amazed by the customer service we have received from him and we have introduced 3 more friends after we bought our car...Kevin is the best sales man and is excellent worker ..i would defiantly go back to that dealer and buy my car. More

I scheduled a test drive online and Rob May promptly sent me a reply email. So I went and met him to the dealer to test drive the new Veloster. I really liked Rob's approach to car sales. He didn't pressure me a reply email. So I went and met him to the dealer to test drive the new Veloster. I really liked Rob's approach to car sales. He didn't pressure me into buying anything. I knew a couple of other salesman but I knew I wanted to buy from Rob when I came to this site and saw he had 90% of the reviews.... and they were all positive. You don't expect to see overwhelmingly positive reviews on car dealers/dealerships. I was pleasantly surprised. I was on a time crunch and I was in an out in about two hours. From test drive, to negotiation, appraisal of my trade in, finance, and out the door with my new vehicle. More

I have gone for Oil change to my 2009 Hyundai Sonata. They took almost 2 and half hours for Oil change. And they asked for lot of recommendations and i regrete it. Because of that they delayed oil change They took almost 2 and half hours for Oil change. And they asked for lot of recommendations and i regrete it. Because of that they delayed oil change. I am really pissed off this dealership. After oil change they park your vehicle in their huge parking lot and you take it from that parking lot. More

Awesome experience, wish the car was cheaper....staff was great. Please promote Issac. He's pretty awesome. Your service department needs to have more loaner cars though. great. Please promote Issac. He's pretty awesome. Your service department needs to have more loaner cars though. More

I was pleasantly surprised at how easy Rob and the rest of the team at Antwerpen Hyundai made the purchase of our new Hyundai Sonata Limited. We had a really bad experience at another dealership, wasti of the team at Antwerpen Hyundai made the purchase of our new Hyundai Sonata Limited. We had a really bad experience at another dealership, wasting 2 hours for them to tell us that they wouldn't match or beat the price they had already agreed to by phone. I called Rob, he gave me a price for the car we wanted no hassle, no haggle. The price beat the pre-negotiated pricing we got from our national car buying group! The car had a few extras that we didn't expect and there was no extra cost. He didn't try to add anything on, the price was the price. How refreshing! Rob knew I was on a time crunch on the day we were ready to purchase. He had the paperwork and the car ready to go. Stacy offered the aftermarket options (paint and interior protection and ding repair) were presented concisely and without pressure. She knew her stuff, but we had already decided against the extras. Darlington did a great job of presenting the finance paperwork, it was easy and correct. When I had questions, he answered them with the ease of an expert! I had what I thought was good financing in place and they were able to beat it by .75%! Overall an excellent experience, I was in and out in an hour, and they even let my husband come back and sign his part when he got home from work. As my six year old said as we were leaving in our new car: "They are a much better dealership then the other one. Those commercials are right, JACK SAYS YES!" Maryland Mortgage Mama and Family More

Everything moved along like clockwork and it was a much smoother experience than I had thought possible, from my start on the internet to my finish at the dealership. Honestly, I was so stressed from other smoother experience than I had thought possible, from my start on the internet to my finish at the dealership. Honestly, I was so stressed from other (personal) things, and was not even excited to buy a new car at first... but the sales team at Antwerpen were friendly, upbeat and there was no pressure. They made the entire process so easy that within a couple hours of my first internet inquiry, I was driving off in my new 2012 Santa Fe! I'm really glad I choose Antwerpen as my dealership and I'd definitely recommend them for anyone looking for a new car. More