Antwerpen Hyundai Catonsville

I have gone for Oil change to my 2009 Hyundai Sonata. They took almost 2 and half hours for Oil change. And they asked for lot of recommendations and i regrete it. Because of that they delayed oil change They took almost 2 and half hours for Oil change. And they asked for lot of recommendations and i regrete it. Because of that they delayed oil change. I am really pissed off this dealership. After oil change they park your vehicle in their huge parking lot and you take it from that parking lot. More

Awesome experience, wish the car was cheaper....staff was great. Please promote Issac. He's pretty awesome. Your service department needs to have more loaner cars though. great. Please promote Issac. He's pretty awesome. Your service department needs to have more loaner cars though. More

I was pleasantly surprised at how easy Rob and the rest of the team at Antwerpen Hyundai made the purchase of our new Hyundai Sonata Limited. We had a really bad experience at another dealership, wasti of the team at Antwerpen Hyundai made the purchase of our new Hyundai Sonata Limited. We had a really bad experience at another dealership, wasting 2 hours for them to tell us that they wouldn't match or beat the price they had already agreed to by phone. I called Rob, he gave me a price for the car we wanted no hassle, no haggle. The price beat the pre-negotiated pricing we got from our national car buying group! The car had a few extras that we didn't expect and there was no extra cost. He didn't try to add anything on, the price was the price. How refreshing! Rob knew I was on a time crunch on the day we were ready to purchase. He had the paperwork and the car ready to go. Stacy offered the aftermarket options (paint and interior protection and ding repair) were presented concisely and without pressure. She knew her stuff, but we had already decided against the extras. Darlington did a great job of presenting the finance paperwork, it was easy and correct. When I had questions, he answered them with the ease of an expert! I had what I thought was good financing in place and they were able to beat it by .75%! Overall an excellent experience, I was in and out in an hour, and they even let my husband come back and sign his part when he got home from work. As my six year old said as we were leaving in our new car: "They are a much better dealership then the other one. Those commercials are right, JACK SAYS YES!" Maryland Mortgage Mama and Family More

Everything moved along like clockwork and it was a much smoother experience than I had thought possible, from my start on the internet to my finish at the dealership. Honestly, I was so stressed from other smoother experience than I had thought possible, from my start on the internet to my finish at the dealership. Honestly, I was so stressed from other (personal) things, and was not even excited to buy a new car at first... but the sales team at Antwerpen were friendly, upbeat and there was no pressure. They made the entire process so easy that within a couple hours of my first internet inquiry, I was driving off in my new 2012 Santa Fe! I'm really glad I choose Antwerpen as my dealership and I'd definitely recommend them for anyone looking for a new car. More

Rob May was very knowledgeable about the Hyundai vehicles. He explained all the differences so I could make a decision on a car for my young daughter. In addition, he worked with me on my trade-in a vehicles. He explained all the differences so I could make a decision on a car for my young daughter. In addition, he worked with me on my trade-in and the overall cost I paid after the trade-in was very fair. More

Buying a car can be so painfully long and involved. We had a very easy experience. The process was fast, and the staff was courteous and friendly. Our salesman, Rob May, really knows his product, and ga had a very easy experience. The process was fast, and the staff was courteous and friendly. Our salesman, Rob May, really knows his product, and gave us just the right car. From the time we laid eyes on it, we fell in love with this car. He made great suggestions that saved us money. That's why we are repeat owners of Hyndai products, and repeat customers at Antwerpen. Thank you for a great experience. More

I researched vehicles for a couple of months prior to purchase. The Hyundai Elantra and Sonata were two of my top 5 cars of interest. I chose Antwerpen as the place to test drive as they appeared to ha purchase. The Hyundai Elantra and Sonata were two of my top 5 cars of interest. I chose Antwerpen as the place to test drive as they appeared to have the largest inventory, based on the website. I contacted the internet sales department and made an appointment to test drive with Rob May. Rob pulled 3 cars for me to test drive and showed me all the features. He told me he could get whatever I wanted (exterior/interior/package) and to just let him know when I decided what I wanted, with no pressure. I spoke with some other (closer to home) dealerships to check on availability of what I wanted and price, with specifics to color/interior/package. My experiences with these other dealerships included the range of no one getting back to me at all, to telling me the 2 specific cars I was most interested in were so rare to find that I probably wouldn't be able to get them, to calling me/emailing me several times a day and trying to get me to purchase a car I didn't want, and this progressed to scare tactics when I told them I had decided to purchase from another salesman/dealership. Also, the price was better at Antwerpen than any of the other dealerships that answered me, which made purchasing from there a no-brainer. I really appreciated Rob's no-pressure approach to the sale. I was stressed at the prospect of buying a new car but Rob made the process go as smoothly and quickly as possible. I am very happy with my new car purchasing experience and with my new car. More

Rob May was very helpful on the phone in answering all our questions. He met with us at his desk to continue to discuss the car we were looking to buy without us feeling too pressured to buy. He also rode our questions. He met with us at his desk to continue to discuss the car we were looking to buy without us feeling too pressured to buy. He also rode with us in the car during the test drive, showing us all the features of the car and still answering all our questions. The night before we test drove a similar car where we felt like the salesman spent very little time with us. That salesman basically just handed us keys, let us test drive the car on our own and asked us flat out if wee were definitely going to buy the car. While we appreciated being able to test drive in privacy, the experience felt very impersonal. That is why we felt so inclined to purchase from Rob May. More

Had an overall very good experienc with the service staff. Had my sunroof installed when they promised.Teh loaner vehicle was brought to me for use immediately and was very satisfactory. staff. Had my sunroof installed when they promised.Teh loaner vehicle was brought to me for use immediately and was very satisfactory. More

I knew what I wanted and Rob delivered it! The experience was pleasant, and did not seem to take hours. I am thrilled with my new car and was glad I chose to drive a few extra miles for that kind experience was pleasant, and did not seem to take hours. I am thrilled with my new car and was glad I chose to drive a few extra miles for that kind of service. thank you! More