Antwerpen Hyundai Catonsville

I just want to commend Rob May on the service he provided to me with the purchase of my new Hyundai Sonata last week. I think it's fair to say that most people are a little apprehensive when it comes to the to me with the purchase of my new Hyundai Sonata last week. I think it's fair to say that most people are a little apprehensive when it comes to the car buying process but Rob made the process as smooth and painless as possible. He was extremely responsive in communicating with me in a timely manner and was attentive to exactly what I wanted in terms of options with my new car...never once once trying to sell me something I didn't want nor need. I, myself, have been in customer service for the past 10 years working for a bank right here in Catonsville and recognize and appreciate good customer service when I see it. And Rob certainly delivered on his committment to deliver great service. Which to me is the most important quality to have in sales. I think it's fair to say that Rob is an asset to your company and I feel very comfortable referring business his way. I certainly hope I don't need to get another car for quite some time but I know whenever that time comes I will most certainly call on Rob. More

If you are in the market for a new Hyundai, I do recommend you check out Antwerpen Hyundai in Catonsville. This dealer has a huge inventory, the biggest in the area, so you are likely to find what recommend you check out Antwerpen Hyundai in Catonsville. This dealer has a huge inventory, the biggest in the area, so you are likely to find what you are looking for. If you like to browse cars online, they keep their new car inventory up to date, complete with the exact options each vehicle has, so you know exactly what you will be getting. Their Internet prices are very competitive - they do include all manufacturer rebates, but they are upfront about that, and after adding back in the ones you don't qualify for, there are still a lot of cars with great prices. Once you have a car or a few picked out, call and ask to talk to Rob May; he is great to work with and very clear and upfront about pricing. He can tell you how to calculate your on-the-road price from an Internet price, and for me there were no surprises at any point working out a deal this way. Highly recommend Antwerpen Hyundai Catonsville, but definitely work with one of their Internet Sales reps - again Rob May is great. He isn't there open-till-close every day, so call and ask to speak to him to make an appointment. You will find the experience to be very different from traditional car shopping, and get the car you want at the price you want. More

Rob May has great reviews on line and i sought him out for that reason. He is all that others have said: efficient, cheerful, knowledgeable, not pushy, and helpful. I was in and out of the dealership in for that reason. He is all that others have said: efficient, cheerful, knowledgeable, not pushy, and helpful. I was in and out of the dealership in under 3 hours, which included a trade-in. That's a record in my experience of 4 decades of auto purchases. Totally friendly staff, and constantly keeping me updated about the process. Very pleased with the staff and Rob in particular. More

The employees at Antwerpen were great. I was in and out with a new vehicle under 2 hours. I WILL recommend Antwerpen to my friends looking for a new car. Hyundai Santa Fe is a great vehicle anad this is with a new vehicle under 2 hours. I WILL recommend Antwerpen to my friends looking for a new car. Hyundai Santa Fe is a great vehicle anad this is my 2nd one. Had a 2004 Santa Fe that I traded in August and got a great trade in value. My only regret is that I did buy a Hyundai back in August 2011. Deborah Graves More

Our salesman , Robert May ,was very professional,informative and knowledgable about all of Hyundai products. He gave us all of the time we needed to look at the vehicles,test drive the professional,informative and knowledgable about all of Hyundai products. He gave us all of the time we needed to look at the vehicles,test drive the one we were interested in and then answered all our questions.He even told us to call him on his day off and he would meet us at the dealership-this turned out to be not necessary.When we picked up our car,Rob again reviewed all of the features. Sales,customer service and finance were all top of the line. A trouble free experience. More

I called 2 days prior and he said he would have prices the first thing the next day. Nothing the next day so I called again and he said he would send ASAP..Nothing again? I waited 4 more hours and talked the first thing the next day. Nothing the next day so I called again and he said he would send ASAP..Nothing again? I waited 4 more hours and talked too Tom and he said the 3 Hybrids sold that day. You lost a customer More

Mr. Magin is fantastic. He is very patient with a great manner and an honest personality that makes you feel that you can trust him, even though it's difficult to trust when you usually want to buy a car. manner and an honest personality that makes you feel that you can trust him, even though it's difficult to trust when you usually want to buy a car. He spent almost seven hours attending to our needs and I should rank him as an A+++. Thanks a lot! More

I thought Rob was very upfront and accomodating and went out of his way to appease us in regards to selling us our car. A couple of things that were'nt so pleasent from a dealership perespective. The o out of his way to appease us in regards to selling us our car. A couple of things that were'nt so pleasent from a dealership perespective. The offer you gave us for our trade in was ridiculous. Our car was valued at 5500 blue book, and I realize that you may not give total bluebook, but my experince with other dealers is that it was somewhat close. Your offer was $2500. Unbelieveable! In any case we went down the street to Car Max and got the price we wanted. You may want to be more marketable in regards to you trade ins. It was a turn off. Secondly we had to wait for 50 minutes to get in with your finance guy. Once we met him the experience was fine, but after a long day at a dealership this was aggrevating. Maybe more than 1 finance guy on a busy Saturday would help? More

Great experience, friendly staff. The deal was smooth and easy, no surprises or hard sells. Everything was as promised and delivery was as hassle free as it could be. easy, no surprises or hard sells. Everything was as promised and delivery was as hassle free as it could be. More

We went to this dealership in response to an ad. Before we even met the salesman, we were welcomed by a woman working at the service desk who started to chat with my husband while he waited for me in the l we even met the salesman, we were welcomed by a woman working at the service desk who started to chat with my husband while he waited for me in the ladies room. She personally took us over to the showroom and introduced us to the salesperson, Rob May. We felt very welcome. Salesman was very upfront throughout our transaction. Dealership had the car in stock and Rob immediately brought it down for us to look at, even though he had to clear it of ice and snow. He spent time explaining all the features in a very informative way with no pressure. Dealership was very straightforward with regard to pricing and trade-in. After we decided to purchase, Rob spent a lot of time helping us set up our My Hyundai account, and activating all the features of that, and also spent time explaining little things like the radio(with XM!) He set up my phone to work with the Bluetooth in the car. I definitely did not feel like he was rushing me once the sale was completed. I would certainly recommend this dealership and will definitely give them a shot for my service needs even though other dealers are closer to my house. Thanks Rob and Antwerpen! More