Antwerpen Hyundai Catonsville

I first contacted Isaac when asking for an online quote. He told he could not give me an online quote and in order to get a quote I must come in person. He told me that's their policy because often enough d He told he could not give me an online quote and in order to get a quote I must come in person. He told me that's their policy because often enough dealers would lie about the online quote in order to get you to go to the dealership and when you do go they'll change the price. I didn't take Isaac seriously at first, but it just so happens he was right. I was deceived by other dealerships because they gave me a quote for a car they didn't even have. The dealerships were very rude when I confronted them about this. Isaac on the other hand is not your typical cars salesman. He is honest and really friendly. He even makes a joke every now and then to make you smile. When you call or email him, he'll actually calls or emails you back. My first car buying experience was really pleasant because of him. He went above and beyond what a typical cars salesman is suppose to do. He doesn't try to sell you extra stuff that you don't need. He respects you and makes your car buying experience as stress-free as possible. I was hesitant to buy a car after dealing with the trickery of other dealerships. I am so thankful to have met Isaac who has changed my whole opinion about car buying. I now have a positive outlook on car buying thanks to him. More

Maurice Mitchell was excellent!! He was knowlegeable, professional, and very friendly.. He sold my Mother a car on, 6 June 2013, and because of his outstanding treatment of her, I came back the next day professional, and very friendly.. He sold my Mother a car on, 6 June 2013, and because of his outstanding treatment of her, I came back the next day and he sold me a car too. Even though my financial situation was not was as attractive as my Mother's, he still treated me with the utmost respect and took very good care of me too!! I really think he should be recognized for a job well done,, and whenever I am asked about my car, I will recommend Maurice Mitchell at Atwerpen Hyundai!!!! More

I rated everything great except for price because of the out of pocket cost to me. I feel that if you pay a pretty large down payment the first payment that you have to make should be extended out an extra out of pocket cost to me. I feel that if you pay a pretty large down payment the first payment that you have to make should be extended out an extra month. But overall everything was great. More

My sales associate Yessica was very knowledgable and My sales associate Yessica was very knowledgable and friendly. She made sure to go over everything and that I was comfortable with how the controls My sales associate Yessica was very knowledgable and friendly. She made sure to go over everything and that I was comfortable with how the controls worked and a basic knowledge of the Ent/Nav system. Even paired my phone to the cars bluetooth. She didn't leave me unattended any longer than neccessary. I have purchased my previous vehicle from Antwerpen. I have been very satisfied with the way the worked with me to get the best deal and financing possible. It was by far way below what any other car dealer (incl other Hyundai dealers) could do. Their service dept has been just as friendly and easy to work with whether it was an oil change or a warranty claim on a tire. It was a natural choice to go back to them when I was looking to up grade my vehicle. I do think there could have been more factory incentives/rebates offered. They did make sure I receive all the offers that the dealer offered, which did add up to more than I expected. More

Rob made me feel comfortable and was not pushy during the sale. The price was better than other dealers I had visited and they also took into consideration that I had purchased my last vehicle there. I wou sale. The price was better than other dealers I had visited and they also took into consideration that I had purchased my last vehicle there. I would recommend someone to check here if they are in the market for buying a car. Price and availability played a major part in my decision to purchase my car there. More

Rob May was one of the nicest salepeople we have ever dealt with. He was honest about his price and worked with us efficiently to complete our transaction. He went above and beyond to make sure all of dealt with. He was honest about his price and worked with us efficiently to complete our transaction. He went above and beyond to make sure all of the steps were followed in an expedient manner. I would highly recommend Rob May as Employee of the Month!!! More

On May 31,2013 I had my 2009 Hyundai Santa Fe serviced for a factory recall and My rear brakes were making noise. The problem was my rotors had grooves that looked like a vinyl record. They gave me excuse for a factory recall and My rear brakes were making noise. The problem was my rotors had grooves that looked like a vinyl record. They gave me excuses like the vehicle sits, you have no mileage for a 2009. I drive 5 miles each way to work the vehicle does not sit. I wanted the rotors replaced because they are defective from the factory. The brake pads had plenty left . Rotors should not be worn like this at 26400 miles. They milled them down but would not replace them. Thats taken money out of my pocket. REMEMBER....JACK SAYS NOOOOOOOOO!!!!!!!!!!!!! More

I returned to the dealership a number of times to help me decide which vehicle I should purchase while visiting other dealerships, as well. At all times, the staff was helpful and courteous. They were a plea decide which vehicle I should purchase while visiting other dealerships, as well. At all times, the staff was helpful and courteous. They were a pleasure to deal with. In addition, I already own a Hyundai which is serviced regularly at this location and they, too, are a "10 plus". Now I will be able to entrust by new vehicle to their care, too. I HATE new car shopping but these folks made it pleasant! More

customer service. everyone went out of their way to make us happy and get the deal done as quickly as possible. quality of work. everyone was extremely professional while keeping a fun, friendly atmosphere us happy and get the deal done as quickly as possible. quality of work. everyone was extremely professional while keeping a fun, friendly atmosphere. friendliness. we were immediately greeted on the lot while looking at and deciding on a vehicle for purchase. big help in decision making process. overall experience. everything was surprisingly painless compared to various other dealerships we visited. price. excellent price. thousands lower than other dealerships that were actually down the street from, and closer to our house. More

Great job Mr. Robert May great job. He told me that he woud be able to help us out and he. I will send all my friends to see him if there looking for a new car. woud be able to help us out and he. I will send all my friends to see him if there looking for a new car. More