Antwerpen Hyundai Catonsville

Easy scheduling and process in general. Everyone was friendly and helpful with the anti-lock software upgrade. Everyone was friendly and helpful with the anti-lock software upgrade. More

I have already done this several times before as I purchased the new car in August and have received at least 2/3 of these requests. please do not send me any more requests. Linda Chandler is excell purchased the new car in August and have received at least 2/3 of these requests. please do not send me any more requests. Linda Chandler is excellent as a customer service/sales person and the dealership should definitely keep her on and increase her pay. More

Service sucks. There is no customer service. They couldn't find my car on day of service and didn't even contact me. Calls to them repeatedly went to vm. Everyone w There is no customer service. They couldn't find my car on day of service and didn't even contact me. Calls to them repeatedly went to vm. Everyone who works at this location needs to be trained in Customer Service! More

I have been with Antwerpen Hyundai since 2008 when I first brought my Hyundai Accent. And continued to buy from them. In which I have brought my third car which is the latest Kona 2024 which I love. An first brought my Hyundai Accent. And continued to buy from them. In which I have brought my third car which is the latest Kona 2024 which I love. And I must say with this car it has a lot of technology that I am not sure of. And the staff was so nice and understanding to help me and go over all the new features it came with. I will continue to support and buy or even recommend friends to Antwerpen. All the cars that I have brought has never given me a problem and that is why I buy from Antwerpen Hyundai. Because Jack say yes! Thank you Antwerpen Bertha Gomes More

Tyrone was great. Work with me Great car, I had no issues The staff was great and I felt comfortable Work with me Great car, I had no issues The staff was great and I felt comfortable More

Joel said my payment would be 450 lair it was 550🧐🧐🧐🧐😕he was fast for me to sign papers ..transaction was to fast would not give me time to decide or think about buying a brand new 2024 Tucs 550🧐🧐🧐🧐😕he was fast for me to sign papers ..transaction was to fast would not give me time to decide or think about buying a brand new 2024 Tucson..was promised 15000 for trade in only got 14000…. Next day I came in to get roof rack put on I saw him he wouldn’t even give me the time of day …. Totally different person .. I guess only nice guy when buying a car … promised me free car washes … not received…. I will not go there again ….. More

Please Avoid this place at all costs kept my car overnight without my consent for a recall overnight without my consent for a recall More

My car was brought in the night before after hours by my daughter. She tried to get in the side door for key drop off. It was locked, however someone working behind the desk sat there looking at her but did daughter. She tried to get in the side door for key drop off. It was locked, however someone working behind the desk sat there looking at her but didn’t budge to offer any help. The roll up door to garage was opened so she walked in there yelling for someone. He politely took the key and said he’d put it where it belonged. The next day beginning a few minutes after 3 I tried calling to see if my car was complete. First time I was on hold over 8 minutes with a recording please don’t hang up. I didn’t, but I guess after a certain amount of time the recording hangs up on you. I called again and the same thing happened. Not once but twice. Finally just before 4pm after waiting with recording someone from service dept picked up. I told her who I was , she told me not everything was completed on my car. I asked to speak with the manager. He called me back 20 minutes later. I explained to him I wasn’t happy with the way things started with my daughter dropping the car off. He’s almost telling me I’m not telling the truth about my daughter trying to get in the doors. He shouted out ‘ I was there myself’ no one came in. I told him I’d be over after hours to pick it up. He told me he’d have the car down and someone would be available to take my payment when we got there. We got the, I go in the side door speak to the lady at the desk, she knows nothing. She had a ticket and key waiting there for someone else. She walked away and said I’ll try with someone in the back. She came back several minutes later the girl back there said she wasn’t told anything about me coming to get my car. Finally she said if I could pay cash she could help. I payed her she gave me my keys and said they don’t know where it is. I’m standing outside not knowing what direction to go. They said to push the alarm and look for lights. Thankful my daughter waited in her car for me since it was very dark. I started walking up the hill and a gentleman comes out and said you looked distressed can I help. I told him I was looking for my car. He told me to go back down to my daughter he’d help me. And he did, said he didn’t work on the Hyundai side but wanted to help cause could clearly see I was upset. I truly appreciated his kindness. But I couldn’t be more disappointed in the service department. From start to finish. The work such as oil change ,etc and recall was fine. But the mirror on the passenger side still shakes in the wind when I drive. They didn’t touch it . The paper said something about a light on passenger side was out. I’m not an idiot, I had everything listed that needed attention. You have my car an entire day and it’s still not right. Please tell Jack that’s not good service and I’m not happy. More

Corey Daniels is an amazing agent! He went over and beyond his duties to be sure I was comfortable with my purchase! He continues to be helpful even after my purchase! I feel comfortab He went over and beyond his duties to be sure I was comfortable with my purchase! He continues to be helpful even after my purchase! I feel comfortable calling him with any questions I may have. Best agent ever! More

I appreciate that when I called to inquire about the Elantra the sales person Tyrone didn't try to sell me something that was there but not what I was looking for. He was upfront and straight with me. Elantra the sales person Tyrone didn't try to sell me something that was there but not what I was looking for. He was upfront and straight with me. More