Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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"Nice and clean facility with clear communication, but overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not s overpriced service." The facility itself is nice and clean, and the staff provided clear communication throughout the process. However, I am not satisfied with the service pricing. I own another luxury SUV that is more expensive than my Elantra. When I’ve had similar services performed at that brand's dealership, the total was actually less than the estimate Hyundai provided. Because of the high cost, I had to decline some of the recommended services and only proceed with what I wanted to proceed at Hyundai. It makes no sense why servicing an Elantra would be more expensive than a higher-end vehicle. While I am happy with the quality of service provided and will continue to visit for certain needs, I will be taking my car to a different local shop for other required fluid exchange services due to these high costs. More
Great customer service,patience in what a customer may want far as showing different vehicles and consistently revising customer of there options … they also provide transportation to & from the dealershi want far as showing different vehicles and consistently revising customer of there options … they also provide transportation to & from the dealership if needed. More
Have trouble with my engine burning oil on my Sonata and have dealt twice (two different cars)with Sabrina. Always follows up with me timely to keep me posted, and gets the job done. Highly recommend ! have dealt twice (two different cars)with Sabrina. Always follows up with me timely to keep me posted, and gets the job done. Highly recommend ! More
I went to get an estimate for white paint that was peeling on my vehicle. Work was fine but it was long winded. I had a 10:00 am appt but did not leave until 2:00 pm. peeling on my vehicle. Work was fine but it was long winded. I had a 10:00 am appt but did not leave until 2:00 pm. More
Mr. Harrison sold me my first Tucson and I told him when i get another one. That he would be the person i come back to. He is very pleasant, honest and comforts you throughout the process. I would recommend i get another one. That he would be the person i come back to. He is very pleasant, honest and comforts you throughout the process. I would recommend friends and family to come to Mr. Harrison. More
We went to the Catonsville location with specific requests. Our sales agent Erica Wilson went above and beyond to fulfill our requests. I would definitely see her again should I need a new vehicle requests. Our sales agent Erica Wilson went above and beyond to fulfill our requests. I would definitely see her again should I need a new vehicle More
Che was incredibly polite and helpful in my recent visit to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services tha to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services that I might want to have done additionally or keep in mind for future visits. I appreciated that I wasn’t put into any position where I felt pressured to add on services right then and there. Che kept a very professional demeanor the whole time, and I truly felt like my opinion as a customer mattered and that the experience was about customer-focused attention and care. The new location is clean, well-stocked with beverages and snacks for customers who wait and a comfortable seating area with large televisions to help pass the time. It was perfect since I had my 3-year old with me as I waited for the service to be completed. The service was also done in under two hours. Thank you to the service team members at Hyundai Catonsville, especially Che, for my great (first, at the new location) service experience. More
We came in knowing the type of vehicle we wanted, but not much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were m much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were making the choice with which we would be happy. Our son came with us to the test drive as well and was treated with respect and patience in his excitement about back butt warmers and extra leg space. We love our new car, and would absolutely purchase a future vehicle from this location. More
I would have loved to give it 5 stars, as George was able to get me my new dream car, was patiently explaining the features and made them relatable to my needs, however close to 3 hours to finalize the paper to get me my new dream car, was patiently explaining the features and made them relatable to my needs, however close to 3 hours to finalize the paperwork was a bit too much. More



