Back

Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,442 Reviews

1,442 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

Sort by
September 05, 2021

Very helpful and caring in getting me a rental while my van was in the shop for several days. I will always bring my vehicle there to get serviced. More

by sconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
September 04, 2021

Jen has been my service dept. contact for at least 5 yrs. her professionalism and GREAT customer service is what keeps me coming back to this dealership More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
September 04, 2021

Service DEPT was quick and friendly. Very helpful. The tech even found a small issue and corrected it at no cost. I will be back here More

by Anthony W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
September 03, 2021

The manager Andrew is the epitome of customer service. I had 3 visits to this shop for lights that I asked to replace on visit 1. The tech didn't know what they were doing. The dealership over charge. I was More

by KRISAMTHA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew , Jennifer Brown, Sean Lonas
September 01, 2021

Best Dealship. Every visit I experienced Outstanding customer service. Any problems I have they immediately take of it the best way as possible. Mechanics does awesome work. More

by RICFLEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Braunlich, Jennifer Brown
September 01, 2021

Everything went well. The driver was great so it was Jennifer. No problems can’t say anything more. Why a 25 word minimum? Just wondering More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
August 30, 2021

Customer service needs to improve from the door to the Register. Car repairs were expensive and mechanic didn’t bother to test drive or balance out the tires after service car vibrates feel wobbly I’ve 65 More

by Iamhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
August 29, 2021

Prompt, professional service. Service rep. was friendly and easy to work with. Vehicle was ready as promised. That is all I have to say about this. More

by mz.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
August 27, 2021

Nice people but I took Jeep truck twice for check engine light. Check engine is still on. I want a refund. I was promised a call back...didn't happen. 2nd time i came, i waited close to 5 hours only to have More

by Rshell58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Braunlich, Sean Lonas
August 27, 2021

I like working with Jennifer,she is very good at what she does,she helps me with everything I need for my car! I only come there for here More

by kenstep819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
...
93
...