Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
Ryan deserves all the credit for making my experience with your service center a positive one. He was professional, responsive and assured that my Jeep’s air suspension system was repaired expeditiously with your service center a positive one. He was professional, responsive and assured that my Jeep’s air suspension system was repaired expeditiously and at a reasonable cost. More
I wasnt gonna do this survey but since i keep getting asked here we go...i am never bringing my car back to this location. It seems like everytime i bring my car for service i have to bring it back withi asked here we go...i am never bringing my car back to this location. It seems like everytime i bring my car for service i have to bring it back within a couple days. Ex. In sept i had to get the rack & pinion done. Had to take it right back cause the wheels were not aligned properly.. right before Thanksgiving i had to have a oil pressure switch changed a couple days later my car smokes & stops and breaks down a block away from the dealership...the water pump went out...mind you my car has a lil over 100000miles...i kept it maintained at this dealership for years & i thought it would be checked whenever i brought it in.. and every time i bring it in for maintenance or service i get a call from your sales office trying to buy it....which makes me wonder if my car is purposely being neglected so i couldn't afford to keep it. I tried giving yall the benefit of the doubt but the last situation was the last straw More
I brought my car in because antifreeze was leaking and I paid $968 and car is still leaking. I returned to the dealership and was told it was the water pump at a price of $2400. I asked why I was not told paid $968 and car is still leaking. I returned to the dealership and was told it was the water pump at a price of $2400. I asked why I was not told that from the start. I want my car repaired. Prior to this incident I have never had a problem and was always satisfied with the serviceNow I have a trust issue . More
It seems that every time I have my car service, I have problems that were not originally brought in for service. After one service my radio was not working. Recently oil changed then a loud ticking noise problems that were not originally brought in for service. After one service my radio was not working. Recently oil changed then a loud ticking noise when I turn on the heat switch. The problem did start until I left the service department. I'm not satisfied customer at this time. Upon changing my oil the computer at times signals oil change needed. More
Professional, Ryan was very attentive and took his time to explain everything to me, and kept me updated I really appreciate Him. The mechanical services where great Thank You to explain everything to me, and kept me updated I really appreciate Him. The mechanical services where great Thank You More
I scheduled an appointment online for an oil change and tire rotation. Upon arriving at my appointment time 11:30 I was told they couldnt do the work because the techs were getting to goto lunch and the as tire rotation. Upon arriving at my appointment time 11:30 I was told they couldnt do the work because the techs were getting to goto lunch and the asked if i could return at on which I did. It the took 2.5 hours for an oil change and tire rotation. Completely waisted day, not sure the purpose of scheduling the appointment. More
The area needs to be updated with fresh paint and have a much warmer feeling to it much warmer feeling to it More
Jennifer Brown, as always, took care of our repair issues quickly. She kept us updated about the progress of our work. She advised future services for our car as well. quickly. She kept us updated about the progress of our work. She advised future services for our car as well. More