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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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December 24, 2022

Ryan deserves all the credit for making my experience with your service center a positive one. He was professional, responsive and assured that my Jeep’s air suspension system was repaired expeditiously More

by smccarthy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

I wasnt gonna do this survey but since i keep getting asked here we go...i am never bringing my car back to this location. It seems like everytime i bring my car for service i have to bring it back withi More

by JOYMIVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Dec 25, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

December 22, 2022

I brought my car in because antifreeze was leaking and I paid $968 and car is still leaking. I returned to the dealership and was told it was the water pump at a price of $2400. I asked why I was not told More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Dec 24, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Stella, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

December 21, 2022

I was very pleased with my service writer , Ryan. My 2 vehicles were serviced correctly and I would not hesitate to return for future service. More

by nicpecjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 22, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

It seems that every time I have my car service, I have problems that were not originally brought in for service. After one service my radio was not working. Recently oil changed then a loud ticking noise More

by shareefwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name at the moment.
Dec 22, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 18, 2022

Professional, Ryan was very attentive and took his time to explain everything to me, and kept me updated I really appreciate Him. The mechanical services where great Thank You More

by yahyanora65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan 5Star, Jennifer Brown, Sean Lonas
Dec 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2022

I scheduled an appointment online for an oil change and tire rotation. Upon arriving at my appointment time 11:30 I was told they couldnt do the work because the techs were getting to goto lunch and the as More

by Rclakiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Lonas
Dec 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

December 14, 2022

The area needs to be updated with fresh paint and have a much warmer feeling to it More

by poolstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 14, 2022

Jennifer Brown, as always, took care of our repair issues quickly. She kept us updated about the progress of our work. She advised future services for our car as well. More

by jcshukie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Dec 16, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2022

The gentleman that assisted me was the best. He was communicative, polite and extremely professional. More

by KWEEN33
Recommend Dealer
Yes
Employees Worked With
Sorry,I don't remember his name.
Dec 15, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

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