Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
I Mrs Davis when I come to the car dealer to get my car service the place is nice and clean and the worker are very helpful and I thank y'all for that. service the place is nice and clean and the worker are very helpful and I thank y'all for that. More
I used the night drop, leaving my 2014 Grand Caravan at the dealer the night before service. I didn’t have an appointment which never seems to be an issue. I was having transmission fluid and filter change the dealer the night before service. I didn’t have an appointment which never seems to be an issue. I was having transmission fluid and filter change. I had a coupon that wasn’t 100% clear, but Michael made sure to clarify charges with me. Got my van back quickly later that day. More
Was told vehicle used semi-synthetic in oil-change. Quoted price for semi-synthetic. System showed semi-synthetic used in previous oil changes here. Picked up vehicle when finished and they used Synthe Quoted price for semi-synthetic. System showed semi-synthetic used in previous oil changes here. Picked up vehicle when finished and they used Synthetic and billed me for synthetic. Also, I requested oil-change package (4 changes). They billed me for 1 oil change (synthetic). Per my request, they charged it to package. However, I paid $199 Synthetic instead of $139 as quoted for semi-synthetic. Therefore, I'm now told my vehicle calls for full synthetic not semi-synthetic More
When ever coming to this dealership I'm always treated with respect and dignity. I'm always pleased with the work performed on my vehicle and never have a complaint with respect and dignity. I'm always pleased with the work performed on my vehicle and never have a complaint More
Overall no real complaints with the service provided other than their appointment scheduling system. What is the purpose of scheduling an appointment only to be told there is going to be a 5 hour wait? other than their appointment scheduling system. What is the purpose of scheduling an appointment only to be told there is going to be a 5 hour wait? More
Was provided false information over the phone that created a two and a half hour wait when I arrived, terrible customer service! created a two and a half hour wait when I arrived, terrible customer service! More
Never ever again will I bring my vehicle to this establishment. Poor service. Never Again establishment. Poor service. Never Again More