Back

Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

Sort by
January 22, 2023

Service was outstanding. Ryan amd his staff provides quality service in a quality time frame. More

by shawnt.walker@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 24, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. Thank you so much for your feedback! We hope you have a great day!

January 20, 2023

The service writer was very nice and courteous, and really cared about my problem and the service tech took care of the job More

by DOVMAN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

I Mrs Davis when I come to the car dealer to get my car service the place is nice and clean and the worker are very helpful and I thank y'all for that. More

by TDLADY1.TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Antwerpen Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

I used the night drop, leaving my 2014 Grand Caravan at the dealer the night before service. I didn’t have an appointment which never seems to be an issue. I was having transmission fluid and filter change More

by robine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, I assume is Mike S
Jan 23, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Was told vehicle used semi-synthetic in oil-change. Quoted price for semi-synthetic. System showed semi-synthetic used in previous oil changes here. Picked up vehicle when finished and they used Synthe More

by bigsyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Jan 22, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please contact us at (410) 788-2973 to discuss this further.

January 17, 2023

When ever coming to this dealership I'm always treated with respect and dignity. I'm always pleased with the work performed on my vehicle and never have a complaint More

by Preacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 17, 2023

The dealership was clean, inviting, and well maintained. The staff was quick to assist you with your vehicle needs. More

by stancros32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

January 17, 2023

Overall no real complaints with the service provided other than their appointment scheduling system. What is the purpose of scheduling an appointment only to be told there is going to be a 5 hour wait? More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 14, 2023

Was provided false information over the phone that created a two and a half hour wait when I arrived, terrible customer service! More

by Vicd122014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

Jan 19, 2023 -

Vicd122014 responded

No one came and got me when my vehicle was complete either. I had to keep asking. On top of providing false information over the phone that created a two and a half hour wait when I arrived, terrible customer service!

January 13, 2023

Never ever again will I bring my vehicle to this establishment. Poor service. Never Again More

by LATASHAHULL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Shreve
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

...
6
...