Antwerpen Chrysler Jeep Dodge Ram - Service Center

The gentleman at front is nice, told me my engine light was on but did not elaborate further why? He was the only one with a mask and the rest of employees who I passed by or seen was unmasked. It took abo was on but did not elaborate further why? He was the only one with a mask and the rest of employees who I passed by or seen was unmasked. It took about 2 hours or more for the oil change. More

Outstanding Customer Service for all departments. No long wait time for the servicing of your car. No long wait time for the servicing of your car. More

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I brought my car to this dealership three times to resolve an issue with the radio/connect system and it still hasn’t been fixed. I’ve been told that it’s a software issue that has to be fixed from Ch resolve an issue with the radio/connect system and it still hasn’t been fixed. I’ve been told that it’s a software issue that has to be fixed from Chrysler’s end. I attempted to tell the service rep that I’ve had issues of this type with my Challenger before I traded to the Charger almost a year ago, but he cut me off when I was trying to explain. I attempted to call Chrysler three times, but the line just disconnected before I could speak to anybody. This is exactly the reason that I’ve always tried to avoid dealing with the service departments at dealerships in general. Historically, it’s been overpriced, inconvenient and often doesn’t solve my problem. On top of that, in this case, I’ve had to pay for transportation to and from because there are no loaners or courtesy shuttles (a total out of pocket cost of 150.00 for a problem that’s not of my creation). When I bring my car in for future service (and the recall involving the windshield seal), I’ll take it to the dealership from which it came. Antwerpen won’t waste anymore of my time. More

Friendly people, clean facilities! However, sadly, not paying attention to some important details - like NOT closing/tightening the lid after the oil change! It had happened before! Th However, sadly, not paying attention to some important details - like NOT closing/tightening the lid after the oil change! It had happened before! That time, we discovered it ourselves at home. This time, right as I was leaving the shop, the red indicator on the dash board alerted me about a problem!! Maybe the oil change is assigned to a "junior" technicians? And if so, wouldn't then a more experience person perform a check?... In any case, it's an unexcusable mistake! More

Love how they treat my vehicle an myself gives me detailed info on what needs be done an cost detailed info on what needs be done an cost More

Needs to be remodel badly. The waiting area is very gloomy and does not have any condiments to offer their guest. The waiting area is very gloomy and does not have any condiments to offer their guest. More

Great service. Everyone there is outgoing, friendly, and hardworking. Love taking my car there for service. Everyone there is outgoing, friendly, and hardworking. Love taking my car there for service. More

The people are nice. The service is fast. The waiting area is clean. The service was as I requested. The service is fast. The waiting area is clean. The service was as I requested. More

This dealership has great customer service also Sales & department I was in & out when I got vehicle serviced .. department I was in & out when I got vehicle serviced .. More