Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
Friendly Environment. ...Everyone Was Very Pleasant..Very Clean Environment..Everyone was very Knowledgeable Of Their Job. ...Everyone Was Very Pleasant..Very Clean Environment..Everyone was very Knowledgeable Of Their Job. More
Staff that does not care. Technically poor to diagnose the issue. Takes a long time (2 weeks) to diagnose an issue which the other dealer did in less than 8 hours. If one a Technically poor to diagnose the issue. Takes a long time (2 weeks) to diagnose an issue which the other dealer did in less than 8 hours. If one advisor is out sick, no other advisor covers for them on the issue and calls back. They denied having an issue because I did not get in writing what the other advisor said in person. Delivered the car as all fixed and when I started, there was a check engine light and they never informed. Way too many issues with the service department here. I would never go back for buying or service if I am not forced to. More
I always get first rate service when I need to bring my Jeep in. Appointments are easy and Jennifer always helps me, and gives me personalized service. Jeep in. Appointments are easy and Jennifer always helps me, and gives me personalized service. More
Dealership was very efficient in getting my car back to the service bay and notifying me when it was ready. Everybody there I encountered was very friendly and helpful. the service bay and notifying me when it was ready. Everybody there I encountered was very friendly and helpful. More
I was very pleased with the service. The first time I went there I was in an out they, found the problem and gave me a date to come get it fixed. The first time I went there I was in an out they, found the problem and gave me a date to come get it fixed. More
Good people, busy place. These days parts are hard to come by in a timely manner. With back orders and bad timing, my car was there for ... A long while ... It needed to be These days parts are hard to come by in a timely manner. With back orders and bad timing, my car was there for ... A long while ... It needed to be returned for a replacement part on my new transmission. They were professional pretty quick and there were no additional charges for follow-up and a generous free of charge fix. So things aside that they can't control with back ordering, thier service was very good and their troubleshooting my part sends to have resolved the issue. Price is high but its a dealership. Partial warranty coverages helps! More
Great service people are very professional and I will continue to go to this location continue to go to this location More