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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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April 23, 2022

Jeep strong smelled of cleaner for a week. Part left out after service done. Never reinstalled left on seat. More

by JCATHE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

April 22, 2022

For the past couple of months I have been getting service, each visit has been a pleasure. Everyone very has been very courteous and kind. More

by ptbusiness1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

April 21, 2022

Excellent and fast service. Jen in the service department was very helpful. She is wonderful. More

by HODGES823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! We hope to see you soon!

April 21, 2022

Always in contact for repairs. Jen always got back to me on time and kept me aware what was going on More

by dbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Dbears, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

April 20, 2022

The service was completed in a timely manner. Some additional things was suggested which I will have to get done later. The service representative kept me informed start to finish. More

by Randall.p9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 20, 2022

My customer service was poor , the sales manager got in my face in front of the general manager , after my purchase I felt gotten over on, even if they sell you a vehicle with a problem they WILL NOT FIX More

by M.GLOVER1093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad is the employee that got in my face, Maurice Mitchell Jr, Ellie Onrubia
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

April 20, 2022

Service was great and timely. They were knowledgeable of what work I needed and when I could schedule follow up. More

by msbrittanyspencer
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Maurice Mitchell Jr, Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

April 19, 2022

Communication was very good, though would have preferred to be told upfront that additional day required and offered a loaner without having to ask for it. Disappointing that our 2021 Jeep has been in the s More

by Eric Moos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Eric, we appreciate you taking the time to leave us this feedback. Please reach out to us at (410) 788-2973 when you can so we can address this situation directly. Thank you and have a great day.

April 19, 2022

The service was excellent. They have good communication and get me in and out. Answer all my questions. More

by Timmy7283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

April 16, 2022

I was quoted a very high $ for tires. I wasn't even given tire options. My windshield washer fluid was not topped off, when it was supposed to. More

by EGO5378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name is not listed
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

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