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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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May 10, 2022

The waiting area was clean and the service rep was very helpful and provided good service. More

by lynelle81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 09, 2022

The dealership was clean, convienent, and spacious. The service was timely and professional. The representative was professional with great follow-through. More

by teresa_dangerfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 09, 2022

They always do a wonderful job of explaining what is wrong and if I have any more issues More

by michael.moment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Michael, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

May 09, 2022

Extremely dissatisfied. I have had my car in your shop 3 different times for the same repair and still have the same issue PLUS an additional problem that resulted from the More

by Walt.stelmaszczyk
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Shreve, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

May 08, 2022

Jennifer is great to work with, very efficient and completed everything as needed. I appreciate her assistance. More

by rich_poulin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone, Jennifer Brown, Sean Lonas
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Rich, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

May 07, 2022

$300 for a replacement Jeep key is beyond my budget right now but I did not have a choice. More

by Cindybelle@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
May 07, 2022 -

Cindybelle@msn.com responded

Ok

May 07, 2022

The location was clean and the staff were customer oriented although I didn't have an appointment my vehicle was serviced. More

by stancros32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 07, 2022

How does one pay for a diagnostic and it wasn’t even the problem and gave me an estimate of almost 4K for a maybe. I gave a description of what was wrong to be told a whole different part of the car needed More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Here at Antwerpen Chrysler Jeep Dodge Ram, we strive for excellence, and are disappointed to hear that you received anything less. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

May 07, 2022

I was suckered into purchasing a used vehicle that when you turn the heating or cooling vents on it smells like dogs have been living in it More

by ARIDDICK7
Recommend Dealer
No
Employees Worked With
Dennis
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for bringing this matter to our attention. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

May 06, 2022

Polite, clean, fast, helpful, not pushy. I appreciate the staff and information that was shared about the care of my car. More

by wendysaulters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! We hope to see you soon!

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