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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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May 13, 2022

I was very pleased work was done well would recommend service department and personnel and those who haven’t been there More

by bussendon.dt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Antwerpen Chrysler Jeep Dodge Ram. We hope to see you soon!

May 13, 2022

Very disappointed with the service I receive almost every time I bring my car here. They don’t stick to their word and they don’t do what’s best for the customers. Wouldn’t recommend them to anyone. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Morse
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Bobby, we regret to hear that you are displeased with your recent experience with us. When you have an opportunity, please reach out to us at (410) 788-2973 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 13, 2022

They wasn’t able to find out the problem I brought the keep in for. They had my keep over 2weeks. More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The person name is not listed
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Dwight, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (410) 788-2973 at your earliest convenience and we will do our best to resolve this with you.

Jul 20, 2022 -

Dwight responded

Who would I be asking for?

May 13, 2022

Had to call about the part. They gave me the round around was at happy More

by wandastew322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

May 12, 2022

The Jeep sunroof was repaired 2 years ago and it is a reoccurring issue! No I am not happy I had to pay for it again. Plus the last time I had this done the service cleaned up the stains because they ack More

by nancy gallina
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Nancy, we truly appreciate your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you.

May 11, 2022

Service department is terrible they have no transmission techs. Have had a vehicle there since beginning of January. No call backs or updates and service technicians have no answers More

by Jeff.zimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

May 11, 2022

Service is pretty good and price’s are pretty standard for a dealership and they are accommodating mostly my last service I was really stoke how my attendant dealt with and issue I had which almost forces More

by Tonybollingsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Tonybollingsr, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 11, 2022

Service was easy, staff was friendly and helpful. Car service and oil change was done in an hour. More

by grimmace1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Courteous, friendly, clean environment, responsive, alert, committed to serve, patient, knowledgeable, customer ready, quality workmanship. More

by hr-humanresources
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

The service department resolved the issues I was having with my vehicle sooner than the time expected for completion. More

by Sportsgdm
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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