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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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August 26, 2022

Quick and professional service on time with walk in service or by appointment any day More

by draftsjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Aug 29, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

I dropped the car and I stated on the envelope that the problem is not the sensors, but the problem is the Tire Pressure System. It took the service department 3 days to come to my initial conclusion. Unfo More

by altijani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service supervisor
Aug 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are disappointed to learn of your experience here at Antwerpen Chrysler Jeep Dodge Ram, We would like the opportunity to make this up to you. Please contact our manager at (410) 788-2973 so we can make your experience a positive one.

August 25, 2022

The service rep Jennifer is the nicest person your ever want to meet. She is always more than willing to explain to me what services my Jeep requires and why. More

by mey768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Aug 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2022

Fast, courteous service. Was able to make an appointment for service with ease. Dropped off my vehicle at the appointed time; got it back an hour ahead of schedule. More

by jtw_007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Aug 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 24, 2022

Fast and reliable service. Amazing customer service that really made the oil change process quick and easy especially since I’m from New York More

by jashiimrullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

Communication was amazing from beginning to end. And Jennifer was very Helpful throughout every process. More

by Karma32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Aug 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

Service department employees try to rip you off Alex needs to be fired immediately sucks More

by ravnzfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Aug 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around and make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

August 23, 2022

Complete check of my vehicle is important even though the price is a little high. More

by msw713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

Did not refund me for the entire towing service I needed for an issue that shouldn’t have happened on a brand new 2021 Jeep. I had to pay out of pocket. Very displeased and will not recommend dealership in More

by kat.schisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

August 21, 2022

Took my car in for service it was completed in the time frame provided and the Service person was excellent thanks Antwerpen More

by ramair29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 24, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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