Back

Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

Sort by
September 12, 2022

The maintenance/service was completed quickly, and my customer service representative was very responsive, reaching out and updating me on the status of my vehicle every day. More

by joshua.w.baxter7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 15, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2022

Changed my oil and did not tip off the other fluids. Had to purchase windshield fluid and coolant. Also my car was not freshly clean but I can do with out the oil hand prints on my front hood area. More

by Marguerite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Sep 15, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

September 11, 2022

The service was good and the customer service was good as well so I will recommend someone to you guys More

by tossnunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 13, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 10, 2022

Every time I bring my car in I get the best service. Everyone is friendly and helpful! More

by shisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 13, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Shisha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2022

I took my car over thier under looks like xxxx under i know what clean lunder hood i get looks 1/2 xxx when i get my car back from now on im going to be checking under thr hood if they cant do it roght i More

by CARDINALE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Sep 11, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 788-2973 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 07, 2022

They were wonderful to me They took time to explain everything and answered all my questions I am very pleased. More

by lenderboone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chano King
Sep 10, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2022

The gentleman checking me in always tells me that he has no one there to check the engine light mechanics are not there I have to come back either you need to hire somebody more people to work on the trucks More

by sdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Shreve
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Sep 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

September 06, 2022

I was pleased with the service rep. Although the problem was not rectified. Very friendly More

by gorefloors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (410) 788-2973 so we can work with you to make this right.

September 06, 2022

I'm waiting on a call back for your recommend services. X2 your repair deprived me of pairing my cell and bepper stopped operating to signify lock on. More

by PRODGELEEPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morse and across the isle
Sep 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

Sep 11, 2022 -

PRODGELEEPEARSON responded

Your representative returned my call on the 9th and my concerns will be addressed on the 12th at 8am. Thanks for your reply.

September 06, 2022

Friendly and courteous staff keeps me coming back for regular routine maintenance the service department manager went out of his way to help me with a small problem. More

by mike.kat.gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Sep 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
25
...