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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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September 27, 2022

This dealership is pretty good very convenient To my home. I believe service can be lil more swifter but who am I. More

by Mrkev.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Sep 29, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2022

I was grateful for all the help and persistent for my happiness with the overall process More

by georgeedward40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 29, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2022

Do not go there to get service. I got an oil change on September 2, 2022. They never put my oil cap back on my car. Found out at the another dealership because I was smelling somet More

by Marguerite
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The guy that changed my oil
Oct 01, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Antwerpen Chrysler Jeep Dodge Ram. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

September 26, 2022

Twenty year customer. Purchased and serviced three cars at Antwerpin. Jennifer is always informative and friendly. She called me when ordered parts came in. ETA of ordered More

by Lcfryer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Sep 29, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Antwerpen Chrysler Jeep Dodge Ram!

September 25, 2022

Decent dealership, but service workers make you feel like you're an annoying burden on them instead of a paying customer. Had to wait two hours for an oil change and no apparent water or coffee provided. Bat More

by pthodges11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Sep 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 788-2973 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 24, 2022

Never removed grease stains from a brand new jeep. Never offered any solutions just continued having me drive up there for them to run chemical sun the seat which caused more damage. More

by PAMELA8501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Jones, Sean Lonas
Sep 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you.

September 24, 2022

Exceptional customer service and hospitality shown during my visit. Very professional staff and atmosphere. Thank you! More

by blox33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 24, 2022

Wonderful people they are great thank you for all you do I appreciate you all More

by LAUQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Sep 27, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Lauquez, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

September 23, 2022

Return for a second time for the initial problem that the check engine yellow light came back on. Was told they would order the cell or chip that regulate that sensor because they couldn’t find anything wron More

by dporbarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 788-2973 to discuss this further.

September 22, 2022

Customer service was great. I would recommend other jeep owners to come to your dealership More

by HODGES823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Sep 23, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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