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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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October 12, 2022

The service department is exceptional. The majority of the time, I usually get Ms Jennifer who is knowledgeable, , personable and informative.. I've been a customer at this service depar More

by 4coffeetalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 17, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Awful experience from buying it to trying to get something fixed. NEVER PAID OFF MY TRADE IN AND WILL NOT REFUND ME THE MONEY they never paid the car off till a month later. I’m extremely disappoint More

by PAMELA8501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Sean Lonas
Oct 14, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

October 10, 2022

Spoke with finance regarding my payment and Angel was very helpful she was straight to the point and provided a solution. She was understanding and very helpful. This dealership is far from great but she More

by PAMELA8501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 788-2973. We look forward to hearing from you.

October 09, 2022

I’ve been coming here for 20 years to buy trucks and have them serviced. They always do a great job. More

by m.j.schwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Oct 13, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2022

No work was done but an estimate of over $3,000 was given to do repairs. More

by evangmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Oct 13, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you. Take care!

October 07, 2022

They have great customer service would recommend To anyone needing service for their jeep brand vehicle. More

by bmead1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 11, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! Thanks again for the recommendation, and have an amazing day!

October 06, 2022

The consumer service was excellent. Shoutout to Jennifer. He was professional and kept me informed of my car repairs...I will definitely be back. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 10, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2022

Ryan was a pleasure to work with. He was kind, courteous and very informative regarding my repair. He properly addressed any concerns that I had and insured I had the best customer ex More

by TONYP325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 10, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

October 05, 2022

Mrs. Brown is a good person and she does good service and she work with you. I appreciate her thank you. More

by SHOODRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 10, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We hope you have a great day!

October 03, 2022

Amazingly communicative about what needs to be done, how long it’ll take and how much it’ll all cost. Awesome experience. More

by Chris Brewington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Oct 08, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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