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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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October 26, 2022

Very professional and courteous. Always have my truck serviced there. Michael has always taken care on my service needs. More

by JERJU15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are so happy to read such a great review about Antwerpen Chrysler Jeep Dodge Ram! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2022

The service department was friendly and accommodating. I made an appointment online for an oil change only to find out it was first come first serve and I was pressed for time. The service department advi More

by williamanderson191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Nov 02, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are so happy to read such a great review about Antwerpen Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2022

The communication keep me in the loop of what was going on with my vehicle More

by harrydoughtyjr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Oct 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 23, 2022

The service on my 2018 grand Cherokee was not completed it still has the same problem that I thought y’all fixed the problem but it’s still doing the same thing More

by johnson.theodore705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Shreve
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Johnson, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (410) 788-2973 so we can make your experience a positive one.

October 22, 2022

Made me pay $93. 00 for labor. My battery was dead in my car, recharged the battery stated that it was good, come pick up your car. I arrived the next day paid the $93 More

by Twheatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Oct 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

October 22, 2022

I’ve always had a positive experience when coming to the dealership to get my vehicle serviced. Get there early get out early v More

by Whisperkleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

The time it took to check in my vehicle was super fast. The mechanic was detailed in explaining my issue and check out was fast. Everyone was polite and respected my time. More

by caretta.frazilus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Oct 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2022

The whole service process was well done, from my first contact with the service associate to a very positive experience with the shuttle service, ending with my car being delivered at the promised time. More

by LENSPHNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Oct 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are so happy to read such a great review about Antwerpen Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2022

Had routine maintenance (oil change and tire rotation) completed. work was completed in a professional and timely manner. Will be back! More

by kellypwusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2022

Fast service, I dropped my car off and was able to pick it up the same day More

by joshua.w.baxter7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Oct 23, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

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