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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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November 09, 2022

I waited 2 hours 15 minutes for an oil change tire rotation that never came. I told them when I arrived I was waiting with the truck, no indication given how long I was going to wait. When I finally a More

by Bodie
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Lonas
Nov 15, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Bodie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

November 08, 2022

I am completely satisfied with the service . The staff is very polite and understanding of my service needs. Thanks More

by ROSECARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Nov 14, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 06, 2022

The staff was friendly, professional and helpful with my issue. Check out was quick and easy. More

by usgtf.pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Nov 12, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2022

I've always been a walking was always waited on never had work done unnecessarily whatever they told me needed to be done I knew it needed to be done ahead of time the staff is very friendly and the cash is More

by cqueensbur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Nov 11, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

Car was done in a timely manner. The service person was polite and informative. The waiting area was clean More

by timlewis201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Nov 07, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2022

I appreciate their customer service and patients with people. Mike really trying to make sure I'm helped More

by MILTONBYRD09@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

It was my first time using this dealership on my used Jeep I just got More

by Bjw0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 02, 2022

Was unable to diagnose a basic break problem. Brake's still did not operate properly. Will have to take the Jeep to a different mechanic. More

by leotis.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Shreve
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
Nov 08, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (410) 788-2973 at your earliest convenience and we will do our best to resolve this with you.

November 02, 2022

I believe that some of services had extravagant prices. Like replacing a rear brake light for $215. After checking out out YouTube, I determined I could change the light bulbs for about $20. Most of the ot More

by pelesky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Nov 08, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (410) 788-2973 when you can so we can address this situation directly. Thank you and have a great day.

November 01, 2022

They give me excellent customer service. They also gave me a great experience coming to this dealership. More

by bigpooh40.mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Nov 07, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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