Antwerpen Chrysler Jeep Dodge Ram - Service Center

Outstanding customer service! Overall this dealership is the best! When I have a problem with my car they let me know immediately. It’s a little pricey but they have coupons and Overall this dealership is the best! When I have a problem with my car they let me know immediately. It’s a little pricey but they have coupons and deals with a little Percentage off and it’s well worth it because they literally fix the problem. More

I buy the oil change package from you guys. I have had problems on top of problems with either getting an oil chamge or having issues with my car after an oil change. I travel from OVER 100 mil I have had problems on top of problems with either getting an oil chamge or having issues with my car after an oil change. I travel from OVER 100 miles to come to this dealership for my oil changes because you use to have great customer service. The woman (Jennifer)in the office has been the one taking my jeep and the first time she took my jeep I was on my way back home and my brakes wouldn’t stop my vehicle unless I was touching the floor. I had to take it into the mechanic in my town and they said it looked like my brake line was cut. I still have my brake line in my vehicle. Also the last time this same female took my vehicle again and now I am having issues with the jeep reviving high and there is a vibration in the front end. They have stopped vacuuming my vehicle afterwards (which they did before) I have decided to go another dealership. I tried to speak with the GM but he wasn’t available a few times and I am over it! I told my friends about this dealership before and they started going but now we are all feeling like we would rather spend our money elsewhere . The new guy with the red beard has told me several times he couldn’t get me in for an oil change I would go early or midday, knowing I drove a long way. when I walk in he mysteriously has to make a call or has to answer the phone. If I could give a negative I would. More

They Did not honor California Emissions Warranty, which is supposed to be honored in Maryland. is supposed to be honored in Maryland. More

They said they fix my middle cab light didn't and charge me for something with out asking me me for something with out asking me More

I was dealt with in a timely and courteous manner. It is very much appreciated It is very much appreciated More

Second time getting a new head unit, in a new car and it’s not working, when we picked the car up after a month being there shop the car was returned filthy! Leaf stains all over, not vacuumed, and low t it’s not working, when we picked the car up after a month being there shop the car was returned filthy! Leaf stains all over, not vacuumed, and low tire pressure? More

Friendly staff; detail oriented, professional , clean environment, explained information about the purchase and car operation environment, explained information about the purchase and car operation More

I truly appreciated the service provided in the recent work completed at the Chrysler Service Center at 5717 Baltimore National Pike. Sean, the Service Advisor, exceeded my expectations in how he listene work completed at the Chrysler Service Center at 5717 Baltimore National Pike. Sean, the Service Advisor, exceeded my expectations in how he listened to and addressed my concerns as well as keeping me informed of my auto's repair status. Sean was great to work with. I also appreciated the work performed by the Service Tech. Everything now works as it should!!!!! More

I go to that dealership because I trust Ms. Jennifer Brown. She is very considerate. Jennifer Brown. She is very considerate. More

The service technician team is thorough, knowledgeable and polite. They do a good job of communicating as well. and polite. They do a good job of communicating as well. More