Antwerpen Chrysler Jeep Dodge Ram - Service Center

This was by far the greatest, easiest car buying This was by far the greatest, easiest car buying experience I have even experienced. Mr. Pratt made everything simple to understand. Mike & Mike This was by far the greatest, easiest car buying experience I have even experienced. Mr. Pratt made everything simple to understand. Mike & Mike also were involved, assisting in the purcahse & delivery of my new car. Bill Pratt was very efficient in explaining the cell phone usage and going over the Sirrus radio set-up. Recently I updated toa new cell phone. I had trouble getting it "synced". I went to the dealership and within 15 minutes, Bill Pratt made it happen!!! Service above and beyond. I can only hope that the rest of your employees are like these fine gentlemen. I have recommended them and the Chrysler products to many of my friends. A great group of dedicated employees.....just don't see much of that in this world today. CONGRATS!! Douglas Simpkins Proud owner 2012 Chrysler 300 More

To whom it may concern: Antwerpen Chrysler in To whom it may concern: Antwerpen Chrysler in Catonsville sucks! Last Monday, my boyfriend and I went into the Catonsville dealership to price and To whom it may concern: Antwerpen Chrysler in Catonsville sucks! Last Monday, my boyfriend and I went into the Catonsville dealership to price and test drive a Chrysler 300. Andrew was our sales associate. After looking at several cars, I fell in love with the 2006 Chrysler Touring 300/Walter P. Package. Unfortunately, Catonsville only had one WP on the lot and it had a little over 3,000 miles. We made an offer of 26,500 and Andrew said yes. I was elated; I was ready to take home my new vehicle. Within minutes, Andrew reneged, and said his boss changed his mind. What??? Who changes there mind to customers??? Eventually his boss came over Shawn and said, “ it was only a $600.00 difference in closing the deal”. Nevertheless, we left with no car. The following Wednesday Andrew called and indicated Shawn changed his mind and we could come pick up the vehicle. Again, we drve 30 minutes and when we arrived, Shawn indicated he never authorized Andrew to contact us. However, I really wanted the car and I told Shawn I would pay the $600.00. He agreed; but the car was gone. Sadly, another sales rep was in the process of buying “my car”. Again, we left the dealership and we were applauded by the high level incompetence in the sales reps to say the least. Good news: I purchased a brand new 2006 Chrysler Touring 300/Walter P. Package last Friday from another dealership. It is Bulane Blue and it is beautiful. I got an AWESOME deal and my new car only had 13 miles went I purchased it. So NO thanks Antwerpen Chrysler you suck!! More