Back

Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

Sort by
August 01, 2020

Jennifer was awesome. My ac was not working and I was afraid I might have to pay for it but she said it was under warranty and that was money to my ears. I will return in the future More

by REDSONYA21061BONNIE
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admin Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier department was great, Katherine Savin, Maurice Mitchell Jr, Mark Nebo, Mike Jones
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

July 29, 2020

Although I was 15 minutes late for my appointment,the service department was delayed as well. My complaint is an oil change avg 2-3 hrs More

by RN.JOHNSON1120
Recommend Dealer
Yes
Employees Worked With
Mike Spero
July 29, 2020

If you sell a vehicle without a spare, you should have the tires for your vehicles always in stock!! Selling a vehicle without a spare tire is simply flat out wrong. More

by choirboyjw
Recommend Dealer
No
Employees Worked With
Mike Jones knew very little about my Pacifica..He did not know that it was not equipped with a spare tire., Mike Jones
Jul 29, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

I apologize for your experience as that is not our practice. I will be reaching out to speak to you and try to help resolve this issue. Again you have my deepest apologies.

July 25, 2020

I was there for two hours, starting at 8am for my appointment. By the time I had to leave at 10am, work had not started. More

by marishum
Recommend Dealer
No
Employees Worked With
Not sure
July 23, 2020

From the time I spoke with a service representative, to the day my wife and I picked up her Minivan we were very satisfied with the overall experience. More

by KENNYG031955
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown (service department)
July 19, 2020

Service ok I bought a brand new Jeep my service light came on three times I supposed to bring it in this Monday I hope they can take care the problem. More

by JUNIEC13
Recommend Dealer
Yes
Employees Worked With
Hezikiah Washington, Gabrielle Perrone
July 19, 2020

Did my oil change in under a hour. Everyone was courteous and nice. Someone even called to let me know I was late for my appointment. More

by davisronald187
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2020

Battery Replacement Easy to schedule, showed up early, was taken in on time, and quickly checked in. I didn't wait, but took advantage of the battery replacement to get More

by BGBLEVINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
July 18, 2020

Excellent My service was extraordinary thanks to Jennifer Brown. She really displayed exceptional customer service during the time my car was being serviced. T More

by ibrahimagoku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
July 17, 2020

June 16 2020 Service Review Jennifer was friendly, courteous, and professional when interacting with me about the service of my vehicle. She was also helpful in identifying serv More

by dwredj4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Service Advisor
...
137
...