Back

Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

Sort by
August 13, 2020

Yes coming in and being waiting on was good but after the service was done there was a problem I Joseph Hall had to ask for my truck, they usually have park where I can go and get right in and pull out More

by hall6653
Recommend Dealer
Yes
Employees Worked With
Charles Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the feedback!

August 12, 2020

Terrible service I got my vehicle back in worse shape then what we brought it in to start. Added on a service I probably did not need and made the vehicle run worse. More

by duane964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are very sorry for the service situation you experienced, and I am looking into it with our Service Advisors. Please contact me so we can resolve. Charles Braunlich Service Manager 410-302-6935

August 12, 2020

The service was very good and the work was completed in a timely manner. Also the staff was friendly & attentive. They were very informative & knowledgeable. More

by parkertonya1969
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr, Mark Nebo, Mike Jones, Mike Spero
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the feedback

August 11, 2020

Hard Workers They made my best friend and I felt welcome when we walk through the door and worked hard to made sure I left with a car the same day. Thanks, Jake fr More

by nursenetta18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda and Yessica, Mike Jones, Mike Spero
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback!

August 10, 2020

Jennifer helped us out with our service needs. She was undersanding paid attention and did a fantastic job. She explained what we needed and was great overall. More

by LITTLEKOOT
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback!

August 10, 2020

My service appointments, even the walk ins are handled promptly. Communication between myself and staff is so easy it's like talking to a family member. Great service from the start of my appointment to t More

by MICHAELLOMAX01
Recommend Dealer
Yes
Employees Worked With
Katherine Savin
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback

August 06, 2020

O/C & brakes Needed an oil change, but bigger deal was one brake that was screeching every time I stepped on the pedal. First test run apparently didn't make the More

by Joe J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only name I know is Mike from the service desk.
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your feedback!

August 03, 2020

Good service From the moment my wife arrived until the time she left, she informed me that the service was outstanding. The techs were very knowledgeable and infor More

by DAVIDDISH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Sep 30, 2020 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the outstanding feedback!

August 03, 2020

The staff was nice but my issue was not resolved. I took my truck for a check engine issue and the light came back on. More

by gregorylbarnes
Recommend Dealer
No
Employees Worked With
Mike Spero
August 02, 2020

After paying for service, I noticed an additional charge for maintaining my service records. Please pay attention to your invoice. Antwerpen is clearly nickel and diming its customers. I will be reac More

by johnny1968
Recommend Dealer
No
Employees Worked With
Mike
...
136
...