Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
I was informed that I needed a repair to my oil line that is over $1000.00. I asked the clerk if it was the repair that was done a little over a year ago and he responded "yes" but it is no longer under warr is over $1000.00. I asked the clerk if it was the repair that was done a little over a year ago and he responded "yes" but it is no longer under warranty. This is absolutely ridiculous and I will look into it further. More
My 2017 Pacifica had to be towed to Antwerpen, it's battery needed to be replaced, needed an oil change, all after they investigated and diagnosed it's needs. They were very concerned and communicated battery needed to be replaced, needed an oil change, all after they investigated and diagnosed it's needs. They were very concerned and communicated with me very pleasant all information over my phone. I was given a ride from my home to get my car back too. More
My service advisor was very helpful and extremely excellent in how she handled me as a walk in and didn't over price me that was really kool excellent in how she handled me as a walk in and didn't over price me that was really kool More
Process was simple and fast; walk in, drop keys, sit down and wait. Oil change the rotation and break check was quick. Checkout was just as simple and quick. Sign paperwork that's ready to go, take keys and and wait. Oil change the rotation and break check was quick. Checkout was just as simple and quick. Sign paperwork that's ready to go, take keys and leave. Waiting area was spacious and had amenities like comfy chairs, TV and water. Everyone was professional and polite. More
Great service! Kudos to Jennifer (service advisor) Great service! Kudos to Jennifer (service advisor) -always professional, competent, and customer service oriented. Kudos to Bill - good coffee, as Great service! Kudos to Jennifer (service advisor) -always professional, competent, and customer service oriented. Kudos to Bill - good coffee, as always. Kudos to Kenny - very knowledgeable, he provided me with great customer service. More
My service representative, Jennifer Brown, kept me informed about my repairs needed once the problem was determined. Once the part ordered and installed, she was great in letting me know my vehicle wa informed about my repairs needed once the problem was determined. Once the part ordered and installed, she was great in letting me know my vehicle was ready. More
2nd time with the service rep Jennifer. She was great! Love having her! Very accommodating and kept me updated throughout the process of my cars service. Love having her! Very accommodating and kept me updated throughout the process of my cars service. More
Outstanding Customer Service. Jennifer Brown was an excellent employee for Chrysler. She is very knowledgeable of the service departments. Explain throughly of my car concerns. excellent employee for Chrysler. She is very knowledgeable of the service departments. Explain throughly of my car concerns. More