Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
Very pleased with today's service job. Work completed in less time than anticipated and Service Rep Mike reviewed all the work performed upon completion. Very friendly service dept. The valets and cashie less time than anticipated and Service Rep Mike reviewed all the work performed upon completion. Very friendly service dept. The valets and cashier were all very pleasant and helpful. More
I would recommend this dealership to others people. The staff has excellent customer service. As soon as you come in they greet you and have you situated immediately. The Mechanic Maintenance is always exc staff has excellent customer service. As soon as you come in they greet you and have you situated immediately. The Mechanic Maintenance is always excellent. I always leave out satisfied with no problems. Keep up the good work! More
This was my first time coming to this location. I normally go to the one by the checkers due to it being closer. Well since they aren’t open on Saturdays I decided to visit this location which still normally go to the one by the checkers due to it being closer. Well since they aren’t open on Saturdays I decided to visit this location which still isn’t far for me. It took longer than normal to get a oil change but I was ok with that , being as though I was told about the wait once I entered the building. The staff were so inviting. Each person of the staff greeted everyone of us with a good morning or hello. It’s simple but that goes along way. Even though we’re in a time of covid I felt safe and everyone wore a mask which made me feel comfortable. They have more than enough room to wait. The tv kept me occupied lol. I believe the sale room is in that location as well. Being as though I’m looking for a new vehicle in the near future I will be back. I say that cause when I was leaving I seen the inventory and I must say I like what I seen. Ok I think I talked enough lol. More
The drop off with the young woman who is usually there was awesome as usual. She is the best, I wish I knew her name to give her the credit. However, I never received a phone call last Friday when my ca was awesome as usual. She is the best, I wish I knew her name to give her the credit. However, I never received a phone call last Friday when my car was finished, I called them at 4 PM to make sure it was ready. Then when picking it up, there was a bit of a wait which is no issue. When driving away, I noticed that my mileage on my sticker was incorrect, 4 thousands miles under the current mileage and the service receipt also has the wrong mileage. I called the service department back, and let them know the issue and my request for a new invoice and sticker so that the miles were reflected correctly. I’m waiting to receive the sticker and invoice. More
I think there are issues with going here, came in for oil change, oil spilled over the engine cover, air filter box was left open unfasten. I will be looking to somewhere else or doing it myself. change, oil spilled over the engine cover, air filter box was left open unfasten. I will be looking to somewhere else or doing it myself. More
The Tech forgot the window sticker. Therefore I will not know when to bring my car in. That is all I have and a 25 word minimum is stupid know when to bring my car in. That is all I have and a 25 word minimum is stupid More
A fantastic experience with the dealership.. I will definitely send anyone who needs a great deal on a vehicle... I haven’t experienced service department quite yet .. definitely send anyone who needs a great deal on a vehicle... I haven’t experienced service department quite yet .. More
Service was good but the wait after the service was finished took to long to return the car to me . Took another 2o minutes for me to get the car finished took to long to return the car to me . Took another 2o minutes for me to get the car More
Jen is the best advisor to work with, outstanding every time! I would trust any other tech to work on my vehicle! Dealership was cleaning and every employee was wearing their face mask. time! I would trust any other tech to work on my vehicle! Dealership was cleaning and every employee was wearing their face mask. More