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Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
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November 27, 2020
Jennifer Brown in Jeep service is always friendly and professional, both on the phone and in person. We almost always wait for our service calls because we only have one vehicle. She helps to expedite professional, both on the phone and in person. We almost always wait for our service calls because we only have one vehicle. She helps to expedite our repairs, and keep us informed about the time needed and anticipated charges. We highly recommend Jennifer and her team at Antwerpen. More
by jcshukie
Verified CustomerEmployees Worked With
Jennifer Brown
November 22, 2020
Always a smooth process getting service at this dealership. I had to get my 18,000 mile service, and the turnaround was just a couple of hours. I wish there was a loaner program. dealership. I had to get my 18,000 mile service, and the turnaround was just a couple of hours. I wish there was a loaner program. More
by ROUVEN.WOOLLEWIS
Employees Worked With
November 21, 2020
I came in because my check engine light was on. I was taken care of quickly and effortlessly by Jen. She always remembers me and my car! She offered to have it taken care of right then or to make an appo taken care of quickly and effortlessly by Jen. She always remembers me and my car! She offered to have it taken care of right then or to make an appointment. More
by judy720
Employees Worked With
Jen
November 21, 2020
I came in to get an oil change and I had a nail in one of my tires. Although I was there early it did take awhile because they had to order my tire from another location. I was informed the whole time I was my tires. Although I was there early it did take awhile because they had to order my tire from another location. I was informed the whole time I was waiting and everyone was so polite and friendly. More
by treesy11
Employees Worked With
November 21, 2020
Thank you so much for what you did especially Miss Jennifer . Who works in the service department was very professional . She always keep me posted on what was going on with the work on my Jeep I am g Jennifer . Who works in the service department was very professional . She always keep me posted on what was going on with the work on my Jeep I am grateful thank you More
by bruceadams1977
Employees Worked With
Miss Jennifer service department
November 21, 2020
I rate them 0 if I could, I was told that I'll be getting my 500 dollars back that they said. They needed my card info that I used to put on my down payment. & now I'm behind on my car payments since I had t my 500 dollars back that they said. They needed my card info that I used to put on my down payment. & now I'm behind on my car payments since I had the vehicle they wanted to put me in. I never had a say so on what vehicle I wanted & now I'm stuck with a vehicle that I didn't want. & I also was told that I would get my wheel locks the next day that I had my tires rotated. They are not a promising company, there service sucks. & they will never get any referred ppl from me, ever. More
by STEFENIE_FORD
Employees Worked With
Jennifer in service, & M. Mitchell
November 19, 2020
Sales person did all perfectly done except still issue with car registration. its out of state , so they gave me 60 days temporary plate which will expire 11/25/20. Today is 11/19. But still did not he with car registration. its out of state , so they gave me 60 days temporary plate which will expire 11/25/20. Today is 11/19. But still did not hear from update. Everytime need to get update I had to call them which really hard to connect. According rep, out of plate handle by third party, actually I got call from TN register said they even not paid for shipping cost. I believe suppose to take care of all without any issues which all cost was included when closed paperwork. More
by Unhappy customer
Employees Worked With
Jason
November 17, 2020
Efficient and great customer service delivered by the Service Team Member Jennifer. When I entered the service area I was immediately greeted by Jennifer with a warm welcome. Service Team Member Jennifer. When I entered the service area I was immediately greeted by Jennifer with a warm welcome. More
by TC
Employees Worked With
Jennifer Brown
November 12, 2020
i look for Washington anytime i come to antwerpen catonsville or have a question. then he takes it from there. he is always helpful & thorough. very pleasant. catonsville or have a question. then he takes it from there. he is always helpful & thorough. very pleasant. More
by M256CDL
Employees Worked With
the young mech. that worked on my car, called & explained the problem & the fix... satisfied , Brenda Mathes, Hezikiah Washington
November 10, 2020
The service tech were very polite and helpful. I am a little surprised at the amount of time it took to resolve the problem and repair it. Initially it took a week for them to tell me they couldn’t iden little surprised at the amount of time it took to resolve the problem and repair it. Initially it took a week for them to tell me they couldn’t identify the. Upon return of my car and on the way home I could hear the noise I complained about and called to schedule to take the car back. Three weeks later they return the car stating the repairs that were made. So far the problem appears to have been corrected. More
by rose.roland511
Employees Worked With
Service Dept. excellent but slow
