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Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
January 01, 2021
Exceptional customer service by Tarik, he ensured that I Exceptional customer service by Tarik, he ensured that I was in and out for my oil change. I was in and out in less than 1 hour Exceptional customer service by Tarik, he ensured that I was in and out for my oil change. I was in and out in less than 1 hour More
by msdeja65
Employees Worked With
Tarik
January 01, 2021
Overall a status quo maintenance visit. Requested payoff balance (on lease) from front desk at beginning of visit, US Bank could only fax over the info *huh* vs. using that novel thing called the internet. balance (on lease) from front desk at beginning of visit, US Bank could only fax over the info *huh* vs. using that novel thing called the internet. It didn't come through by the time I left. And I cannot see this in my online US Bank portal either. Sketchy. It doesn't have to be that difficult. Not the dealer's fault of course. Only knock on setting is the staff mask wearing (i.e. Covid) was inconsistent at best. I waited outside or as far away from folks as possible. I think there's also one too many cars in the showroom. It could have been laid out differently to maximize space. My two cents. More
by LAFO1469
Employees Worked With
January 01, 2021
I was facing having to rent a car and they put two mechanics on the job, so I was able to get my car back the same day. I was pleased considering the rental was $170.00 for one day. This is the only p mechanics on the job, so I was able to get my car back the same day. I was pleased considering the rental was $170.00 for one day. This is the only place that services my car anyway. More
by Joy
Employees Worked With
Mike
January 01, 2021
Too much focus on recommendations for services that were not requested. Very long wait for service to be completed. Just too expensive. Staff attitude is just OK. not requested. Very long wait for service to be completed. Just too expensive. Staff attitude is just OK. More
by janthony1120
January 01, 2021
Not satisfied, unsatisfactory was not pleased never returning poor service went to fix sqeaking in wheel well was told it was fix started again as soon as Ieft was told truck was checked from top to bo returning poor service went to fix sqeaking in wheel well was told it was fix started again as soon as Ieft was told truck was checked from top to bo More
by theobarhamjr
Employees Worked With
Charles
December 23, 2020
I recently bought a new vehicle the Salman I purchased 3 automobile before was up to date on the latest feature sold me thanks again Charles Green automobile before was up to date on the latest feature sold me thanks again Charles Green More
by FRANKLINMABREY
Employees Worked With
Other Employees :
Brenda Mathes, Maurice Mitchell Jr
December 09, 2020
Had a good experience with service. Bought my vehicle in (made an appointment prior). Had my oil changed and tires rotated. Was in and out pretty quickly. Service person was very helpful. I will be brin (made an appointment prior). Had my oil changed and tires rotated. Was in and out pretty quickly. Service person was very helpful. I will be bringing my other Jeep in this week also. More
by rhbattle
Employees Worked With
Brenda Mathes, Hezikiah Washington
December 03, 2020
I was told I have a emissions issue and I have a existing warranty that was not honored and they also quoted me a price higher than any other dealer warranty that was not honored and they also quoted me a price higher than any other dealer More
by cherraday
Employees Worked With
I’m not sure it was the jeep service department
