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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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February 16, 2021

It just takes so long to get a oil change.... 2 hours. It note that it is express services but it takes so long. I hate the long wait. More

by topchefzeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We apologize about the wait. We always do a multi-point inspection along with your oil change to make sure your vehicle is in good condition. We appreciate your continuous business

February 16, 2021

The young man in the fron who assisted me was very helpful and informative. My time there was quick. They have Apple Pay which is great. More

by tddavis83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you

February 12, 2021

Allways curtiuos and ready to help. Thanks a million . Service allways easy to schedule no hassle . Jennifer allways gives me her undivided attention. Very flexible appointments . More

by ROSECARRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Heflin, Brenda Mathes, Hezikiah Washington, Maurice Mitchell Jr
February 12, 2021

While my car was being serviced when I got it back items was missing from my car I had a part that's what's inside the motor I feel like I'm being price gouge they say it wasn't under warranty More

by NDRW_FLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Corrione
Feb 23, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are looking into your concerns about your service and missing items. I have escalated this to our service manager, Charles Braunlich.

February 12, 2021

Everything was great. The tech and workers in the service depot are very nice and have great customer service. I will always choose the dealership for all my vehicle needs. More

by SGABBY.SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in Service Dept
February 07, 2021

The service associate Sean was very friendly, professional, and prompt. I am very satisfied with the service preformed on my Jeep Grand Cherokee. Thank you! More

by lisadblisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
February 06, 2021

This location was way faster and efficient then the location in Glen Burnie. Which I had to take to a month after purchasing the vehicle. This location will now be my new repair place. More

by rdsomerville3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept
February 06, 2021

My experience was great because I was constantly informed through the entire process on what was being down to my vehicle. I’d recommend this dealership. More

by lukeweiss70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Braunlich
February 05, 2021

Everyone was courteous and respectful and rather quick. Was impressed by everyone, especially Jen who always seems to handling 5 different things at once but she always seems to take care of me quickly and More

by selsis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
February 03, 2021

came in for a new radiator to be put in, car stayed overnight per representative, jennifer brown. once I received the car back the temperature gage did not function properly. had to call back. once More

by KENNETHCRUM-2469
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
jennifer brown
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