Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
Service member Sean was outstanding in explaining the whole process to me from start to finish. Plus he offered some other choices while I was in the dealership. whole process to me from start to finish. Plus he offered some other choices while I was in the dealership. More
Service person Sean Lonas was arrogant, and dismissive. When the recall service was done, he gave me the key and told me that my car would be driven up if it wasn't there. How could that happen if he gave When the recall service was done, he gave me the key and told me that my car would be driven up if it wasn't there. How could that happen if he gave me the key? I waited for a period of time , until Sean came out of the building and asked him how my car was going to be driven without the key? He then points to someone in an office and told me to get that individual to get my car. So basically "go get your own car". I asked for the service order, He told me that I dont get one. Why is he still working there? I was going to buy a new car or at least explore my options, not anymore. Oh, the heat and radio setting were changed. WHY? More
Jennifer in service was amazing. She kept me updated she was very professional and polite. She definitely put me as ease during this process for sure. was very professional and polite. She definitely put me as ease during this process for sure. More
Very welcoming and Fabulous Customer Service. Quality of work is outstanding. Very helpful and detailed with answering any questions you may have. Jennifer made the process super easy and painless. She i work is outstanding. Very helpful and detailed with answering any questions you may have. Jennifer made the process super easy and painless. She is always very friendly and very knowledgeable at her job. Dave worked on my Jeep and was absolutely phenomenal. Very professional, excellent customer service, and very good work. More
Jennifer was friendly and helpful as soon as I walked through the door. Great service! Waited longer than expected, but over all great service. I will return for my next service need. E. Lee through the door. Great service! Waited longer than expected, but over all great service. I will return for my next service need. E. Lee More
It appears that the work is satisfactory. If there is any problems with the work that was done I will contact Jennifer to resolve the issue. problems with the work that was done I will contact Jennifer to resolve the issue. More
Jen is always very helpful and accommodating when ever I need to come in. She ensures that all needs are met and that current offers are made clear. need to come in. She ensures that all needs are met and that current offers are made clear. More