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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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March 09, 2021

Great service. Customer service was awsome. Kept me up to date every step of the way. Will definitely be back for service needs in the future More

by GMGNETWORK7137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Mar 09, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate your continuous business

Mar 09, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Amazing review! Thank you for being a loyal customer

March 09, 2021

They always find a way to get the job done even though they always seem to be very busy. Sean and the team did a great job. More

by diegoarias564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Mar 10, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for this amazing review!

March 06, 2021

Service member Sean was outstanding in explaining the whole process to me from start to finish. Plus he offered some other choices while I was in the dealership. More

by michael.moment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Mar 08, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for allowing us to serve you.

March 05, 2021

Sean was very knowledgeable and friendly. Anterwpen was clean. Covid social. I love going here. This is my fourth car from them. I will return. More

by Phairmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Mar 05, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for allowing us to serve you. Yes, we agree, Sean is very knowledgeable and friendly. We appreciate you coming back.

March 05, 2021

Service person Sean Lonas was arrogant, and dismissive. When the recall service was done, he gave me the key and told me that my car would be driven up if it wasn't there. How could that happen if he gave More

by CHESTERFREEMAN3RD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Lonas
Mar 16, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

First, we apologize about your experience. Also, we appreciate you giving us this feedback so we can get better. Please reach out to our service manager, Charles Braunlich at 443-636-2304 to assist you further.

March 04, 2021

Jennifer in service was amazing. She kept me updated she was very professional and polite. She definitely put me as ease during this process for sure. More

by DROSS1518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
March 04, 2021

Very welcoming and Fabulous Customer Service. Quality of work is outstanding. Very helpful and detailed with answering any questions you may have. Jennifer made the process super easy and painless. She i More

by flawless.mom818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Mar 04, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle. We appreciate you and your acknowledgements.

March 04, 2021

Jennifer was friendly and helpful as soon as I walked through the door. Great service! Waited longer than expected, but over all great service. I will return for my next service need. E. Lee More

by ELAINE.LEE243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Mar 04, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are glad to have Jennifer on our team! Thank you for your continuous business!

March 03, 2021

It appears that the work is satisfactory. If there is any problems with the work that was done I will contact Jennifer to resolve the issue. More

by tubrdm5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown
Mar 03, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are always here for you. Thanks for being an amazing customer.

March 02, 2021

Jen is always very helpful and accommodating when ever I need to come in. She ensures that all needs are met and that current offers are made clear. More

by REDS21228
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown
Mar 03, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thak you for allowing us to service your vehicle. Jennifer is indeed helpful!

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