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Antwerpen Chrysler Jeep Dodge Ram - Service Center

Baltimore, MD

4.3
1,441 Reviews

1,441 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center

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March 23, 2021

I have purchased 3 Jeep Grand Cherokee's from you location, 2 from Charles Green and 1 from someone that no longer works there. Charles Green and your finance team always make we feel like I am a More

by CHARMANE.D.JACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Their service department is the absolute worst!!! They kept my car for six weeks and it was fully under warranty and at the end of a long six weeks. They said that my car was ready for pickup and lied an More

by JOHNNYCASH617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Mgr. Is Terrible , Sean Lonas
Mar 24, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Johnny, It is sad to hear you feel this way. It is our goal to ensure your complete satisfaction with our team and service. Please reach out to our service manager, Charlie Braunlich at 410-788-6600 to discuss further.

March 20, 2021

It took them too long to figure out what was wrong with my cars. No sense of urgency. Jennifer is in sales department is very nice. More

by IMBROGLIO06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Brown
Mar 24, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the feedback, it helps us do better. We agree, Jennifer is very nice. Please contact Charles Braunlich our service manager at 410-788-6600 to discuss further.

March 19, 2021

Dealership was clean and spacious. Everyone was very helpful and very courteous. The whole process was fairly quick. Staff was knowledgeable. Overall a nice experience. More

by MICHELLEMCKNIGHT80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Perrone, Maurice Mitchell Jr, Sean Lonas
March 18, 2021

Everyone was great and I had a better experience getting my Chrysler 200 service done! Will definitely recommend to anyone who need to undertake a service repair. More

by simpsongh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and repair desk
March 16, 2021

They were quick with customer service and kept me up to date on the service. She was very helpful when I was explaining what my visit was for. More

by sharonstrickland29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Mar 18, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for allowing us to serve you.

March 16, 2021

My experience was fine. Good CSR. The customer rep.was very friendly and professional . He walked me to the service center.Also help me with my car remote so I could replace a new battery disk. Great deal More

by CTSIGMA1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
March 13, 2021

I had to bring my vehicle in for a recall. I got an I had to bring my vehicle in for a recall. I got an appointment quickly. Staff was professional and repairs were made in timely manner. More

by shenae79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lonas
Mar 18, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

We are happy that you were satisfied with our services. Thank you!

March 13, 2021

Loved the customer service!! All the employees were friendly and super attentive. Service department was great. Definitely consider getting my next vehicle from the dealership. Will recommend for sure. More

by voonyee808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t recall names.
Mar 18, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for this amazing review!

March 13, 2021

I am always satisfied as a customer. Service rep is always a great help, keeps me updated on what’s wrong with my Vehicle, and gives the best suggestions and offers discounts. The price can be pricey More

by RICFLEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fatu Balde, Jennifer Brown, Sean Lonas
Mar 18, 2021 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your continuous business.

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