Antwerpen Chrysler Jeep Dodge Ram - Service Center

Greats friendly and courteous service. I love this place will always come back they care. I was shown where everything was bathroom coffee and vending machines. will always come back they care. I was shown where everything was bathroom coffee and vending machines. More

As soon as I pulled into the service center I was greeted and escorted into the office. Jennifer took a quick look at the vehicle and determined that it would be a day or two of work and explained if I neede and escorted into the office. Jennifer took a quick look at the vehicle and determined that it would be a day or two of work and explained if I needed a vehicle that she would call enterprise for me. In the meantime I was impressed with the waiting area very clean and fully stocked. 5 mins later my rental was there and Sean the mechanic servicing my vehicle called me several times that day to keep me aware of what was going on and even repaired my vehicle same day absolutely amazing job. More

Went in for an oil change and didn't have to wait long. Jennifer is a hard worker and very professional, plus she knows all her customers by name! Jennifer is a hard worker and very professional, plus she knows all her customers by name! More

As always, great service. From the intake process to the friendly atmosphere, everyone made me fell like I was dealing with family. Also, even with a huge queue waiting for service they got me taken care o friendly atmosphere, everyone made me fell like I was dealing with family. Also, even with a huge queue waiting for service they got me taken care of in a reasonable amount of time. Great job everyone. More

Went in for an oil change. Everything went very smooth and didn’t have to wait long and I was on my way... Great job!! and didn’t have to wait long and I was on my way... Great job!! More

I went for oil change and Jennifer the agent I was dealing with made me understand that their were few things I needed to take care of. Not only was she very friendly and caring, but she also helped m dealing with made me understand that their were few things I needed to take care of. Not only was she very friendly and caring, but she also helped me set up a drop off for repair, communicated with my warranty provider and got me on a rental. Very easy to deal with and great personality. More

I had always had a good experience in the past but my last visit was awful. I made an appointment the prior Friday for Tuesday at 9:00 am for a broken trunk latch. I took the car in at 8:45 and was told last visit was awful. I made an appointment the prior Friday for Tuesday at 9:00 am for a broken trunk latch. I took the car in at 8:45 and was told the work would take 2 hours. I never heard back from the service rep. I went by the dealership at 3:30 and was told they believed the latch was broken but also wanted to check that there were no electrical problems (6 1/2 hours after drop off). The service rep assured me I would hear from him by end of the day (no call). I called Wednesday morning and was told it was definitely the latch and the car would be ready by noon. I called again at 1:30 and was told the part would arrive in about an hour and I would be called once the repair was completed (again no call). I finally received a call from the other service rep, after 4:00 PM, to let me know that the part never came in and I would have my car by Thursday. I called again around noon on Thursday and the service rep from Wednesday afternoon went to check with the parts Department and returned my call stating they expected latches to come in on Friday. In the meantime the original service rep FINALLY called to say my Jeep was ready for pick-up and he would send a courtesy shuttle right away. As I am going back and forth looking out the door my son came home 1/2 hour later, having left work sick, and gave me a ride to the dealership. I then found out the service rep had never made contact with the courtesy van, and AGAIN never bother to call me. More

Clearly the mechanic at this dealership have no idea how to work on there own automobiles or they are just liars and crooks!!!!! I am an essential worker in the medical field and the operating room!!! I don to work on there own automobiles or they are just liars and crooks!!!!! I am an essential worker in the medical field and the operating room!!! I don't get stimulus checks!!! This is money coming out of my own pocket!!! They got $2,000 by replacing the water pump, the tippum, the thermostat, still same problem, they flushed the radiator same problem now they say they have to replace the radiator because when they flushed it it caused a hole to get in it and they want me to pay for that too but they don't know if that is going to fix the problem they're not sure!!!!! So if you're not sure then who is sure!!!??? You are the dealer you are supposed to be reliable, you are supposed to be the experts, you're supposed to be the ones that I turn to for answers..... I will never buy another Jeep automobile and I will tell all of the people that I work with at Johns Hopkins hospital all the people that I encounter as I go from state to state as a traveling surgical technologist I will tell the people in my family I will put it on Facebook I will write a blog do not buy jeep products because the technicians have no idea how to fix them and they break often!!!! More

Outstanding job on the service and sales department. I had a smooth and great experience. I would not change anything. Hezikiah Washington did a outstanding job. had a smooth and great experience. I would not change anything. Hezikiah Washington did a outstanding job. More

The time the service took was agreeable but I don't think I should have been charged 4 hrs for a job that took less time. think I should have been charged 4 hrs for a job that took less time. More