Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,442 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
Jennifer is a great interactive people person she kept the lines of communication wide open with outstanding respectfullness, I enjoyed our encounter. I would be delighted if I were able to encounter her the lines of communication wide open with outstanding respectfullness, I enjoyed our encounter. I would be delighted if I were able to encounter her every time I need you guys. More
It took over 10 days to diagnose the issue. Seems a little long. Nothing "extra" was done to compensate for this inconvenience. They didn't even charge the hybrid battery of the vehicle. Also, the elec little long. Nothing "extra" was done to compensate for this inconvenience. They didn't even charge the hybrid battery of the vehicle. Also, the electronic infotainment panel, which was removed to update the software, was not reinstalled properly. I had to do it myself. They don't seem attentive to detail. More
Jen has taken care of everything both times I have been their. Everything is always done 100% and on time! Thanks you everyone their!! Makes life easier their. Everything is always done 100% and on time! Thanks you everyone their!! Makes life easier More
Excellent service and professionalism. Polite and positive attitude displayed by representatives.Very pleased with the way my service was handled and the follow up needed afterwards. positive attitude displayed by representatives.Very pleased with the way my service was handled and the follow up needed afterwards. More
Great service. Appreciate everything done and it helped! Quick and easy. The representative was very hospitable and wise to the job. I’ll be back soon! Quick and easy. The representative was very hospitable and wise to the job. I’ll be back soon! More
Getting to the Jeep service department via the switchboard was difficult, it took me through 5 loops until I finally connected with Jennifer who ensured that my fleet vehicle's windshield wiper re switchboard was difficult, it took me through 5 loops until I finally connected with Jennifer who ensured that my fleet vehicle's windshield wiper recall was fixed within less than 1 hour. More
Best prices for synthetic oil change. Great customer service. Sean was very helpful and understanding that I was in a rush. He made sure that my jeep was serviced as quickly as possible. service. Sean was very helpful and understanding that I was in a rush. He made sure that my jeep was serviced as quickly as possible. More
Pros: Friendly staff, main service completed in a timely manner, clean environment Cons: was not asked about warranty status, did not receive all services requested, did not receive call backs as promis manner, clean environment Cons: was not asked about warranty status, did not receive all services requested, did not receive call backs as promised, wait time for shuttle, quality of shuttle ride, staff member not wearing mask inside of facility, staff member using unprofessional language More