Antwerpen Chrysler Jeep Dodge Ram - Service Center
Baltimore, MD
1,442 Reviews of Antwerpen Chrysler Jeep Dodge Ram - Service Center
I just love how they do work and they let you know what else you need work done on your car . They are friendly and nice people to be around. else you need work done on your car . They are friendly and nice people to be around. More
The service was rendered on 6/8/22 & it was excellent and completed in a timely manner. Rep. Jennifer handled the situation in an excellent knowledgeable, courteous amber. She did an excellent ++manner. And completed in a timely manner. Rep. Jennifer handled the situation in an excellent knowledgeable, courteous amber. She did an excellent ++manner. And I thank her as a senior citizen. More
Excellent service. I only bring my vehicle to this service department because I trust their work. Fast and friendly everytime. All of the service department members are great! service department because I trust their work. Fast and friendly everytime. All of the service department members are great! More
I got good assistants from the service staff with answering some of my questions I needed about repairing my vehicle. Thanks to the servicemen everything went well. answering some of my questions I needed about repairing my vehicle. Thanks to the servicemen everything went well. More
I love going in for service Jenifer is always so pleasant. Wait time isn’t to bad. I enjoy taking to Jenifer she makes the wait worth my while Thank you Jenifer for your kindness pleasant. Wait time isn’t to bad. I enjoy taking to Jenifer she makes the wait worth my while Thank you Jenifer for your kindness More
I called the day before to come in for an oil change and was told it was first come first serve. So the next day, I arrived at the service center 30 minutes before they opened. Once they opened, I was told was told it was first come first serve. So the next day, I arrived at the service center 30 minutes before they opened. Once they opened, I was told they were “short staffed” and that I should try to come back around 1 PM. I told the guy “I’ll wait in the parking lot.” I had already driven 35 minutes to get there and really didn’t see the point in driving home just to come back. So I waited. I parked my car directly in front of the door so that just in case they finished their other work early I could get squeezed in. I frequently popped into the service center to use the restroom and so that the guy could see I was still there. At 1:38 PM I decided to walk up and ask him if he could give me an update on the time, and the guy tells me he didn’t know I was waiting for an oil change. He watched me come into the service center several times after talking to him initially. He had me waiting for 3.5 hours to not even remember I was waiting. 0/10. I hate this dealership. The only reason I went was because they gave me a free oil change voucher for the last time I came. The last time I came it was two white employees discussing how many “black guys” they have working there now and I was highly offended. Moral of the story don’t go here. More
I am new to the Jeep family, my car was already 2 yrs old when I purchased it. I wanted a reasonable and complete first-time service experience. I was pleased with my experience. when I purchased it. I wanted a reasonable and complete first-time service experience. I was pleased with my experience. More
I worked with Sean, he went above and beyond to give me excellent customer service and a great service visit experience. I highly recommend Antwerpen. excellent customer service and a great service visit experience. I highly recommend Antwerpen. More