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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

January 27, 2023

They figured out what the problem was with my truck. The service manager Sean was very honest with me, and I trusted him to do a good job, and he did. More

by skmillersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
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Jan 30, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 27, 2023

I paid 1700 dollars to get me lly Jeep repaired and now the engine light is on 30 days later. xxxx shame too. The service guys, Ryan and Team, were excellent besides this minor issue I am having now. Someo More

by fifty4pubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Morse
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Feb 03, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 27, 2023

Friendly Environment. ...Everyone Was Very Pleasant..Very Clean Environment..Everyone was very Knowledgeable Of Their Job. More

by mossdaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
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Jan 30, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 26, 2023

In the times I have taken my car there the reception and service was more than excellent and honest and much appreciated. More

by Johnnphyllis855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
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Jan 26, 2023 -

Johnnphyllis855 responded

Yes that is my response to your survey.

Jan 28, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you so much for your positive comments about Antwerpen Chrysler Jeep Dodge Ram! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Staff that does not care. Technically poor to diagnose the issue. Takes a long time (2 weeks) to diagnose an issue which the other dealer did in less than 8 hours. If one a More

by colonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to point fingers by using names. Management should take the responsibilty
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Jan 28, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Colonel, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (410) 788-2973 to speak to our manager directly.

January 24, 2023

The price for service is too expensive. Diagnostic did not tell all problems with vehicle. More

by roselyn.stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Lonas
Report | Print
Jan 26, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Roselyn, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (410) 788-2973.

January 24, 2023

I always get first rate service when I need to bring my Jeep in. Appointments are easy and Jennifer always helps me, and gives me personalized service. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
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Jan 26, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Daniel, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

Dealership was very efficient in getting my car back to the service bay and notifying me when it was ready. Everybody there I encountered was very friendly and helpful. More

by RICINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones, Jennifer Brown
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Jan 26, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Ricinmd, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2023

My service advisor Jennifer was very helpful and made sure to communicate with me every step of the way. I’d gladly work with her again. More

by ofindley40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Report | Print
Jan 25, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2023

I was very pleased with the service. The first time I went there I was in an out they, found the problem and gave me a date to come get it fixed. More

by d.lesane98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lonas
Report | Print
Jan 25, 2023 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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