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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

April 20, 2022

The service was completed in a timely manner. Some additional things was suggested which I will have to get done later. The service representative kept me informed start to finish. More

by Randall.p9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 20, 2022

My customer service was poor , the sales manager got in my face in front of the general manager , after my purchase I felt gotten over on, even if they sell you a vehicle with a problem they WILL NOT FIX More

by M.GLOVER1093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad is the employee that got in my face, Maurice Mitchell Jr, Ellie Onrubia
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

April 20, 2022

Service was great and timely. They were knowledgeable of what work I needed and when I could schedule follow up. More

by msbrittanyspencer
Recommend Dealer
Yes
Employees Worked With
Charles Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Maurice Mitchell Jr, Jennifer Brown, Sean Lonas
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

April 19, 2022

Communication was very good, though would have preferred to be told upfront that additional day required and offered a loaner without having to ask for it. Disappointing that our 2021 Jeep has been in the s More

by Eric Moos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 19, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello Eric, we appreciate you taking the time to leave us this feedback. Please reach out to us at (410) 788-2973 when you can so we can address this situation directly. Thank you and have a great day.

April 19, 2022

The service was excellent. They have good communication and get me in and out. Answer all my questions. More

by Timmy7283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

April 18, 2022

This is an excellent team of professionals who come together to make a positive outcome for car owners. More

by VEALDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Brown, Sean Lonas
April 16, 2022

I was quoted a very high $ for tires. I wasn't even given tire options. My windshield washer fluid was not topped off, when it was supposed to. More

by EGO5378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name is not listed
Jul 20, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 788-2973 so we can work towards a resolution.

April 15, 2022

The service was great, my service advisor was friendly knowledgeable super nice and you to give me the right recommendations More

by tjkish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown, Sean Lonas
April 15, 2022

Every time I come I receive the best service possible. alway a blessing to come back .All the server’s all great from the minute I walk in to the time I leave I also love the coffee.so yes I can take a mi More

by LAVONNESHAW506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Freckles was cute but he def had a slight attitude my car seems fine so no complaints More

by Bahniami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freckles
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