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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

August 08, 2022

I have been getting my vehicles service here at antwerpen for many years, a little out of my range,,but the work is great and they back there repairs truly,,I never had any problems after my repairs are comp More

by diamondaa62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Aug 11, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 07, 2022

They were very helpful and patient when I brought my 2022 jeep renegade when I first got there. However, my car wasn’t check thoroughly when they brought my car to the dealer on 8/2/22. I had a chip on my tu More

by LRHUE9615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Crawford, Miguel Figz
Aug 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Antwerpen Chrysler Jeep Dodge Ram. We would like the opportunity to make this up to you. Please contact our manager at (410) 788-2973 so we can make your experience a positive one.

August 07, 2022

Great service we send all of our vehicles there for maintenance & repairs. Wonderful dealership would recommend all my family & friends More

by Avail Carsharing.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Savin, Maurice Mitchell Jr, Mike Jones, Charles Braunlich, Jennifer Brown, Sean Lonas, Ellie Onrubia
Aug 09, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Avail, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 06, 2022

Helpful and dealt with the issue. Friendly and willing to explain details of the service. More

by Alden.moylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Sean Lonas
Aug 06, 2022 -

Alden.moylan responded

Thank you for your help.

August 06, 2022

Great Experience, good deal and family friendly. Out of all the dealerships we visited in 40 mile radius this dealership went above and beyond. More

by keithcs132
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julliet Mean, amazing employee. Went above and beyond from finding the vehicle we wanted, knowledge of financing, understanding our needs, getting back to is quickly, and negotiations. He is the reason we purchased our car there!
Aug 08, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 04, 2022

Quality work. Excellent customer service. Will be back soon to get oil change. Thank again More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 05, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi Robin, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Chrysler Jeep Dodge Ram

August 04, 2022

My van was not repaired but the person that I was in contact with (Ryan) was excellent. More

by mscjw2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 05, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

The worst experience I have ever had dealing with a dealership, I would never purchase another vehicle from this place again. More

by CURTIS_M_LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service/ car repairs department
Aug 05, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (410) 788-2973 at your earliest convenience and we will do our best to resolve this with you.

Aug 05, 2022 -

CURTIS_M_LEE responded

It seems to me that money over customer satisfaction has played a roll in this issue. I will take the time to reach out to you hopefully to resolve this issue. And to included with me being a Valued customer and for any future valued customers to be treated fair when dealing with Antwerpen Chryler Jeep corporation.

August 01, 2022

Jennifer from service department helped me a lot! The communication was great and transparent! Recommend her and this dealer! More

by YAO.WANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brown
Aug 03, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Chrysler Jeep Dodge Ram. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2022

I did not anticipate that I would be even more stressed after my car went here for service. When you think of going to the dealer's for service you want to believe "no problem is too big or too small" but More

by no.1draftpiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Lonas
Aug 02, 2022 -

Antwerpen Chrysler Jeep Dodge Ram responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (410) 788-2973 so we can work towards a resolution. We look forward to hearing from you.

Aug 02, 2022 -

no.1draftpiq responded

Thank you for your expeditious response to my . I am looking forward to a conversation with you. I will reach out to you as soon as possible.

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