Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Nathan is the best! Great dealership! Nathan was very friendly and honest. He wasnt too pushy either which i liked. I would definitely recommend him to friends and family Great dealership! Nathan was very friendly and honest. He wasnt too pushy either which i liked. I would definitely recommend him to friends and family trying to buy a car. Overall great dealership and buying experience More
Great Service Nathen Taylor is an amazing car salesman. He made sure I drove away in a car that was cute and afford for me. He also worked extra hard and stayed af Nathen Taylor is an amazing car salesman. He made sure I drove away in a car that was cute and afford for me. He also worked extra hard and stayed after closing hours to be sure of my satisfaction. Over all, Nathen Taylor and all of the employees at the dealership we’re very helpful and catered to my wants and needs for a new vechile! More
Excellent Service. Exteremly Satisfied!! Nathan did a great job at helping find the right car. He was very paitent with all my requests. Finally the payments aren't terrible and I'm getting e Nathan did a great job at helping find the right car. He was very paitent with all my requests. Finally the payments aren't terrible and I'm getting exactly what I want in a vehicle. I will definitely recommend the dealership to anyone looking to purchase a Jeep. Love my new car!! More
As always, great staff at Antwerpen! Thanks to both Allan and Ruthie for making my routine service visit a pleasant experience! In the last 15 years, I have been a loyal Antwerpen custom Thanks to both Allan and Ruthie for making my routine service visit a pleasant experience! In the last 15 years, I have been a loyal Antwerpen customer - I still have my 2003 Sonata and also have a 2016 Jeep. I will continue to deal with Antwerpen because of their great customer service and their thoroughness when servicing my vehicles. More
Thank You Nathan, Love My Hyundai! Thank you for your great customer service and making things as smooth as possible during my buying process, I'll recommend anyone I know to you! Thank you for your great customer service and making things as smooth as possible during my buying process, I'll recommend anyone I know to you! More
Service was rendered in a timely manner. The service that was rendered was excellent. Service rep Solomon Harmon was very knowledgeable and helpful and looks out for the customer. Would hig The service that was rendered was excellent. Service rep Solomon Harmon was very knowledgeable and helpful and looks out for the customer. Would highly recommend the dealership for service. More
Poor Customer Service and malfunctioning vehicles We purchased a vehicle and with in the first week it doesn't run properly, has a check engine light on and no one is able to fix the vehicle. On 11/ We purchased a vehicle and with in the first week it doesn't run properly, has a check engine light on and no one is able to fix the vehicle. On 11/17/2017 we purchased a used 2010 Cadillac SRX. On 11/18/17 we had to bring the vehicle back to the dealer because of a check engine and other lights on the dash. We were told by the Service Tech Sean Lonas that they were old codes that just needed to be cleared from the history. After that the lights came back on and we had to bring the vehicle again. This time the lights were accompanied by the vehicle shaking violently when idling and a very loud rumbling noises. This happens when driving, reversing, or at stop lights. The vehicle has also turn off on a major intersection while turning. I was stuck in the middle of the street, scared for my life. We brought the vehicle in about 9-10 times in reference to the same issue. We have been told everything from the issue is resolved to "I'm not going to do it because I don't want to" by the GM Don Nelson. They have replaced the TCM and ECM, replaced O2 sensors, added fuel cleaner, among other things and as of 04/27/2018; this issue is still unresolved. We are calling on a daily basis with no call backs. We were told by several staff members that we shouldn't have been sold the vehicle. The new Service Manager came aboard and ensure that he would be able to help us but unfortunately it seems as if he is being bombard with complaints from other customers and we have been placed to the side. I am at this dealership so often that most of the employees know me by name and know who I am when I call. At this point I feel like an employee with a regular shift because I am at the dealership that often to drop off or pickup my vehicle only to find out that it still isn't working. We aren't looking for anything other than the guarantee that you all advertise. We want to have the vehicle fixed or be placed in another vehicle if this one can not be fixed. With you all being such a large well know dealership in Maryland, we never expected to receive a this type of service or that you all would sell an unsafe vehicle. More
Great Customer Service Called for 15,000 mile service. Soloman got me in same day and turned around service in a couple of hours. An assistant brought the vehicle to me, r Called for 15,000 mile service. Soloman got me in same day and turned around service in a couple of hours. An assistant brought the vehicle to me, removed carpet protection, and I was ready to go. Exceeded expectations! More
Great Service This is my second Jeep I’ve purchased from him. I would recommend Antwerpen’s Charles Green to my friends and family. Good job guys This is my second Jeep I’ve purchased from him. I would recommend Antwerpen’s Charles Green to my friends and family. Good job guys More
Very helpful and accommodating. The whole team went out of their way to get me the exact car I was looking for at a great price. They were all very helpful. The whole team went out of their way to get me the exact car I was looking for at a great price. They were all very helpful. More