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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.4
2,441 Reviews
Antwerpen Auto Group is one of the premier Group dealers of new Group and used Group vehicles in Baltimore, Washington, Silver Spring, Rockville. We carry the most complete selection of new Group and used Group vehicles available in Maryland. At Antwerpen Auto Group in Baltimore Maryland, we are your one stop shop for all your Group needs. At Antwerpen Auto Group, customer service is our number one priority. If you plan to buy a car, you will always find the lowest prices and the best service at Antwerpen Auto Group. No other Group dealership in Maryland sells more new Group and used Group vehicles and has more satisfied customers then Antwerpen Auto Group
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6440 Baltimore National Pike

Baltimore, MD

21228

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Showing 2,441 reviews

March 12, 2019

Ghosted after they had my money I had a lot of question and concerns. They sat with me and guided me through all of them. I was very satisfied with the deal we eventually came to and More

by Jason B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Heflin, Nathan Taylor
Dec 20, 2018 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback, Jason. We always strive to meet the needs of our customers no matter the situation! Feel free to let us know if you have any concerns about your vehicle. Best, Don Nelson, dnelson@antwerpenauto.com - General Manager

March 07, 2019

THANK YOU!!!! Went to the dealership to do something completely different and walk out with my own car... Thanks to Ms.Rose Carr girl your wonderful and definitely More

by Que42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr, Rose Carr
Mar 11, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

March 04, 2019

Calvin’s Review For three days I was skeptical that I would be able to come into a dealership and leave with anything but Nathan proved me wrong and I’m leaving in a More

by KingfishCal2184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor, Maurice Mitchell Jr
Mar 05, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your kind words about your experience at Antwerpen Chrysler Jeep! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

March 01, 2019

Friendly, helpful attitude a Ross the board Nathan was helpful and knowledgeable. Worked with me to get the lease deal to a place that hit my target. Attentive to our numerous questions and requ More

by CaaHockeyCoach
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Daniels, Nathan Taylor, Brenda Mathes
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

March 01, 2019

Jeep Wrangler test drive Im interested in the Jeep brand. But I wanted to test out the Wrangler to see if it’s the right fit for me. Nathan T. was great and very knowledgeable More

by Anon.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Taylor
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 28, 2019

Good Services Pretty great customer service would recomend to anyone looking to lease or finance time consuming but worth it not what i came in for but leaving feel More

by Micayzarikell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 24, 2019

Outrageous Dealer Fees I was interested in purchasing a 2018 Jeep Wrangler that was listed online for approximately 34,500. I emailed the dealership and was placed in contac More

by Rjedkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Rjedkin, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

Mar 01, 2019 -

Rjedkin responded

I would like to provide an update to my experiences with Antwerpen Jeep. After Mr. Maurice Mitchell responded to my prior review, I asked him for an item by item breakdown of the fees they were charging on the purchase of the Jeep Wrangler. He responded in an email outlining that the price of the vehicle was now $35819, and not the $34,819 that was listed on Cars.com, and was the price of the vehicle when I first began negotiations. He also stated that there was an additional 1095 dollars for freight, and $1281 dollars in incentives that I did not qualify for. I would also be responsible for the PA state sales tax and registration fees when i returned to PA. To make a long story short, i took the new price given to me by Mr. Mitchell and called Jones Junction, and they were willing to beat Antwerpen's price by over $1,100 on a slightly better Jeep JK Wrangler. Jones Junction was a far better dealership to work with, and was very honest and transparent during the entire process.

February 23, 2019

Bought A New Jeep Good experience, will come back. Really nice sales rep and an overall worthwhile way to spend the afternoon. I would recommend this dealership and Nat More

by Benseler2131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor, Marcus Heflin, Katherine Savin
Feb 25, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you, it helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 18, 2019

Great customer service! Nathan was extremely helpful in answering all of my questions and patient with me while I searched for the perfect vechile. The team here made sure I More

by Klew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica , Nathan Taylor, Maurice Mitchell Jr, Marcus Heflin
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 17, 2019

Dream Jeep Renegade Phenomenal experience with Robin! I originally went in to just look at what Jeep Renegades were in stock for a future purchase. When my family came in More

by TyleRenegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr, Brenda Mathes, Robin Golightly
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

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