Antwerpen Chrysler Jeep Dodge Ram

Excellent It's always a pleasure working with Mr. Larry Henderson (I bought my 1st car from him) he's a very polite, kind & extremely helpful. Not only did he m It's always a pleasure working with Mr. Larry Henderson (I bought my 1st car from him) he's a very polite, kind & extremely helpful. Not only did he meet my needs but he also made sure me & my guest were replenished. Steven Rodarte also made sure that all my needs were met, kept my payments within a reasonable price range. These guys went above & beyond for me. I'd recommend them to anyone & would do business with them again. More

Don't hold your breath waiting Their express lane for oil changes are not fast at all. Waited 3 1/2 hours for an oil change. Was one of the first to come in and next to last to leav Their express lane for oil changes are not fast at all. Waited 3 1/2 hours for an oil change. Was one of the first to come in and next to last to leave. Service was not done on a first come first serve basis. And when my car was finished, the customer service agent didn't even bother to tell me, so I really don't know how long I had waited after my car was completed. Customer service has gone down since I bought my car a year ago. More

Good Dealership I had very good service performed. Jennifer, one of the Service Agents is outstanding. I have bought three jeeps from this dealership. I would recomme I had very good service performed. Jennifer, one of the Service Agents is outstanding. I have bought three jeeps from this dealership. I would recommend them to anybody. More

Great service department Thank you for your great service! Quick service and great facility. Prices were great with discounts available as well! You guys are great. Ill recomm Thank you for your great service! Quick service and great facility. Prices were great with discounts available as well! You guys are great. Ill recommend to all my friends More

Excellent I received a letter from Rob May and I wanted to see what I was offered on my vehicle. It turned out to be an excellent deal and I would recommend any I received a letter from Rob May and I wanted to see what I was offered on my vehicle. It turned out to be an excellent deal and I would recommend anyone to come to Antwerpen. I was very pleased with the service I received. More

Exceeded expectations! Excellent service and fair price. Easy finance coordination and great communication. Nice tablet when signing- but the vending machine stole my doll Excellent service and fair price. Easy finance coordination and great communication. Nice tablet when signing- but the vending machine stole my dollar which is a small price to pay for an awesome Jeep Renegade 2019! More

Unethical, unsafe service! DO NOT GET YOUR CAR SERVICED HERE!! I almost lost my life!! The service staff is extremely negligent and unresponsiveness, not to mention you will DO NOT GET YOUR CAR SERVICED HERE!! I almost lost my life!! The service staff is extremely negligent and unresponsiveness, not to mention you will be waiting a long time!! 3 months ago I complain of low tire pressure and suspect a nail in the tire. They "look at the tire" and tell me all is well. 3 months later I am refilling air into my tires weekly. I got to the point where I took it to an off-brand tire shop and they PHYSICALLY showed me the nail. The nail was so deep in the thread you could barely see it. Totally pissed off, I made an appointment with Jennifer who tried to insinuate the leak was my doing somehow after my initial appointment. I reassured her it was the same issue and they need to look again. They "looked at the car" and returned it to me with a plug. One day, and one ride later the tire blows out!! I drive back in and demand a new tire. 12 hours later they could not complete the job and I drive my car to Heritage Jeep. Car was serviced in less than an hour... Antwerpen plugged a tire that should have been replaced. The puncture was less than an inch from the tire wall. Additionally, they did not use my tire warranty and used fraudulent paperwork to start service on my car. No wonder Victor Garcia (the technician working on my car) didn't care about the repair. It was done underneath the table. The new service manager Ricardo was of little help, providing the wrong information and can barely do his job to satisfy customers and correct the mistakes of his staff. This location is TRASH! More

Great Experience! Let's face it, we all dread the time spent in the dealership negotiating our best deal on a new car. It's different at Antwerpen! I can honestly say Let's face it, we all dread the time spent in the dealership negotiating our best deal on a new car. It's different at Antwerpen! I can honestly say this was a pleasant car buying experience. After shopping around, not only did I get my best price from Antwerpen, but they helped me find even more savings AFTER we negotiated the deal. If they hadn't told me, I never would have known that my insurance company USAA was offering a $500 incentive and a professional organization I belong to was offering an additional $500 plus free service for 2 years! They truly went above and beyond and I left the dealership with $1000 more in my pocket. GREAT EXPERIENCE!!! More

Jennifer (Chrysler- Jeep) Jennifer was so awesome, in serving me, if I didn’t understand something, she would pull it up and explain exactly, what it was n how it works.When I Jennifer was so awesome, in serving me, if I didn’t understand something, she would pull it up and explain exactly, what it was n how it works.When I call Jennifer for something, she never sounds like I’m getting on her nerves, as in the past I use to call, n they sound like they was getting tired of me calling, but I would say, now that I bought the truck, you don’t care about me, you just wanted my money.Jennifer is a pleasure to work with, when it comes to my truck needs, Thanks much Jennifer ( She needs to be a Supervisor) More