Antwerpen Chrysler Jeep Dodge Ram
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service Pleasant and easy to work with Hezikiah. He was being patient and direct with answering our inquiries. I highly recommend him at Antwerpen for any cu Pleasant and easy to work with Hezikiah. He was being patient and direct with answering our inquiries. I highly recommend him at Antwerpen for any customer wishing to purchase a Jeep. More
All around great buying experience. They are patient, not pushy and want your business. The entire team was friendly and inviting. Will definitely come back again. pushy and want your business. The entire team was friendly and inviting. Will definitely come back again. More
Used Titan Overall I had a good experience at Antwerpen. I got a great deal on a 2017 Nissan Titan. Charles and the rest of the sales team were fantastic. The gu Overall I had a good experience at Antwerpen. I got a great deal on a 2017 Nissan Titan. Charles and the rest of the sales team were fantastic. The guys in the back that are supposed to do the detailing could have done a better job though. The seats weren't cleaned all that well and there was dirt and trash left in the storage compartment under the center console seat cushion and the truck bed was still needing some TLC too. I shouldn't have had to do any clean-up right after making a purchase, but heck it's a truck. It's going to get dirty anyway. Bottom line is I got exactly what I was looking for and for a great price. I'd definitely go back. More
Wonderful service, and left with a wonderful new car. Charles was helpful and understanding of what we were looking for. Very helpful and friendly people. Charles was helpful and understanding of what we were looking for. Very helpful and friendly people. More
I was told that my jeep needed rotors and it would cost $1200 and I Had to get something flushed. Went to another place and didn’t need rotors and nothing flushed. My brake pads were changed And I was on m $1200 and I Had to get something flushed. Went to another place and didn’t need rotors and nothing flushed. My brake pads were changed And I was on my way in about Hour and a half. More
Inconsistent and misleading information throughout There was an extreme lack of communication between sales associate and management. The car price on the website did not match the what the manager was There was an extreme lack of communication between sales associate and management. The car price on the website did not match the what the manager was charging us. When questioned about it the manager gave us defaulted answers and did not adequately answer the question. This was our first buying experience and it was confusing, misleading, and more importantly frustrating from beginning to end. The manager had left us outside for more than 30 minutes on a hot day to answer a question we had about the car and after waiting for the time, we went inside to see the manager was not looking for our answer but helping another customer. The car salesman was telling us one thing and the manager denied that being the right answer. This led us to thinking that we were in the wrong and that the information we provided was not right. I also called the corporate office to discuss my concerns and the overcharge of the car and never received a call back. The only reason for giving 2 stars was how amazing the financing department was. They were very patient and answered all of our questions making us feel confident in our decisions of purchase. More
I am really pleased with the service at Antwerpen, I love the professional treatment that Jenny gives on the Jeep service side. Keep up the good work the professional treatment that Jenny gives on the Jeep service side. Keep up the good work More
Ease of purchase Knew which car I wanted before I came to the dealership. They made the purchase very easy and Dennis was a true gentleman. Would recommend the dealers Knew which car I wanted before I came to the dealership. They made the purchase very easy and Dennis was a true gentleman. Would recommend the dealership and Dennis to my friends and family. More
Not too happy. I've brought my vehicle in twice and it's still not fixed. Parts were ordered but was bad so it has to be reordered. still not fixed. Parts were ordered but was bad so it has to be reordered. More
Had a great experience with antwerpen, they didn't have the exact Jeep I wanted in stock but were able to locate it quickly and have it there the next day. the exact Jeep I wanted in stock but were able to locate it quickly and have it there the next day. More